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AVG 9.0 - conflicting applications

Melbourne, 12 January 2009 - This is a list of applications that are known to be in conflict with one or more components in AVG 9.0:

Better File Rename

Issue:
Older versions of this application cause a crash of Windows Explorer with active AVG 9.0 Shell Extension Test option, when user uses right-click.

Solution:
Update the application from developers website.

BlueCoat K9 Web Protection

Issue:
Internet connection might be blocked completely or partially. AVG Firewall component might be blocking some of BlueCoat K9 features.

Solution:
This issue occurs when both applications are running simultaneously. To ensure correct function of your AVG Firewall please uninstall the BlueCoat K9 Web Protection.

Eset Smart Security 4

Issue:
Computer is slowed down or crashes repeatedly.

Solution:
It is generally not recommended to use multiple security solutions on one system. They will compete for resources which may result in slowdown, crashes, or in no protection at all. We recommend uninstalling Eset Smart Security 4 (see FAQ 2277 for remover application).

Microsoft Security Essentials

Issue:
Computer is slowed down or crashes repeatedly.

Solution:
It is generally not recommended to use multiple security solutions on one system. They will compete for resources which may result in slowdown, crashes, or in no protection at all. We recommend uninstalling Microsoft Security Essentials.

PC MACLAN

Issue:
BSOD crash when browsing shared MAC folders using PC MACLAN software, caused by one of MACLAN components which is not compatible with AVG Resident Shield driver.

Solution:
To eliminate the issue, it is necessary to uninstall the PC MACLAN application.

System Protect

Issue:
AVG cannot be installed, or is installed incorrectly

Solution:
During the installation of AVG, turn off the System Protect. You may also need to create an exception for AVG later.


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