News and Media Releases from AVG (AU/NZ)

Beware of QR Codes Delivering Malware, Stolen Digital Certificates and Rootkits on Mobile Devices

Thu, 26 Jan 2012 13:00:00 GMT

AVG Technologies unveils global Community Powered Threat Report – Q4-2011

MELBOURNE and AMSTERDAM, 27 January 2012 – AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, today announces the “AVG Community Powered Threat Report – Q4 2011”, providing insight, background and analysis on the trends and developments in the global online security threat landscape. Highlights in this quarter’s report are the risks of QR codes, stolen digital certificates bypassing security on mobile phones and the persistence of rootkits.

Cybercrime has come a long way since it was mostly a digital form of vandalism. It has developed into a criminal business operated for financial gain and is now worth billions. In this report AVG focuses on some of the most notable cybercrime developments in the last quarter.

QR* codes are becoming popular for mobile users to insert text and URLs into the mobile device without typing. Unfortunately they are also being discovered as an ideal way to distribute malware to unsuspecting victims. The user does not know what lurks behind the QR code until the malware is already installed and running. This report describes in detail the new technique already used by hackers and expected to gain momentum in 2012. Putting a malicious QR code sticker onto existing marketing material or replacing a website’s bona fide QR code with a malicious one could be enough to trick many unsuspecting people.

“In Q4 we clearly saw the convergence between computers and mobile phones applies to malware too. As phones become more like computers, so do the risks,” said Yuval Ben-Itzhak, Chief Technology Officer, AVG Technologies. “Many sophisticated tricks of the trade from computers are now being repurposed for phones. However, as phones are often tied into billing systems the gains can be far greater.”

2011 saw a surge in both Android users and Android malware samples. In December, Google removed another 22 malicious apps from the Android Market, making the total for 2011 pass the 100 mark. ¹ Cyber criminals have now clearly discovered phones as an interesting target. In another sign that mobile phones are becoming more like computers every day, the use of stolen certificates is now making its way to mobile devices. Digital certificates are often used to certify the identity of the author of an application. If a criminal can get their hands on the certificate belonging to a major software developer, their malware can circumvent security provisions and give users a false sense of security.

Rootkits have been one of the more serious threats to target operating systems in recent years. Rootkits evolved from commercial and financial use to cyber warfare with a very specific target (Stuxnet, Duqu ²). Currently we are witnessing the first phase of the rootkit evolution on mobile devices (CarrierIQ ³). They are ever evolving to be much more sophisticated with some interesting samples showing up every few months.

In this report we focus on one of the latest rootkits called ZeroAccess, a very sophisticated, very effective rootkit using advanced anti-forensic features. ZeroAccess is a kernel mode rootkit spying on users and is controlled from a remote server. Waiting for commands from the criminals behind it, the rootkit allows the criminals to use the infected machine when and how they wish.

Other key findings in the report:

The Blackhole toolkit is currently the most active threat on the web with a share of nearly 50% of all detected instances and over 80% of all toolkits.
Around a million malicious mobile events have been detected during this quarter.
The USA is still the largest source of spam, now followed by the UK. Compared to the previous quarter, the UK jumped from fourth to second place overtaking India and Brazil.
Brazil is not just a very active banking Trojan market ⁴, the report highlights Portuguese as the second most used language in spam messages.

Michael McKinnon, Security Advisor at AVG (AU/NZ) said “With threats such as ID theft, phishing attacks and Trojans, cyber criminals create an environment of increased risk that puts people off going online. At AVG we believe our role is to give people the tools and peace of mind to enjoy their online experience.”

About the report
The AVG Community Powered Threat Report is based on the Community Protection Network traffic and data, collected over a three-month period, followed by analysis by AVG. It provides an overview of web, mobile devices, Spam risks and threats. All statistics referenced are obtained from the AVG Community Protection Network.

The AVG Community Protection Network is an online neighborhood watch, helping everyone in the community to protect each other. Information about the latest threats is collected from customers who choose to participate in the product improvement program and shared with the community to make sure everyone receives the best possible protection.

AVG has focused on building communities that help millions of online participants support each other on computer security issues and actively contribute to AVG’s research efforts.

Full Q4 Threat Report: AVG Community Powered Threat Report Q4 2011.

1 https://www.computerworld.com/s/article/9222595/Google_pulls_22_more_malicious_Android_apps_from_Market
2 https://www.computerworld.com/s/article/9185919/Is_Stuxnet_the_best_malware_ever
3 http://www.guardian.co.uk/technology/2011/dec/15/carrier-iq-faces-us-probe
4 http://www.circleid.com/posts/20111123_brazil_the_newest_up_and_comer

*About QR Codes
The QR codes are a specific, two dimensional, black on white square matrix barcode that are readable by devices such as smartphones. The encoded information, in text, URL or other data format, can be up to 7,089 characters as opposed to the 20 character limit of a standard barcode.

For the series of informative security tips, how-to and fact sheets see: www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see: www.youtube.com/user/avgaunz.

Keep in touch with AVG (AU/NZ)

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For security trends, analysis, follow the AVG (AU/NZ) blog at resources.avg.com.au

AVG (AU/NZ) Presents Tips for Preparing the Family’s Online Devices for the New Academic Year

Sun, 15 Jan 2012 13:00:00 GMT

Tips from AVG (AU/NZ) to protect home computers, school laptops and mobile devices.

MELBOURNE, 16 January 2012 — AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, knows that lists for ‘back to school’ have expanded beyond new shoes and exercise books. It now covers preparation of home computers, school laptops and mobile devices for the upcoming academic year.

Michael McKinnon, Security Advisor at AVG (AU/NZ), said: “Back to School presents an ideal opportunity to engage with your children about their online activities and to look at updating systems, software versions and the passwords on every device used by every family member.”

AVG Technologies’ recent instalment of its Digital Diaries revealed that only two-thirds of Australian and New Zealand parents know their kids’ passwords. McKinnon said: “While there is a fine line between what your children see as caring and snooping, it is vital that ground rules are established to ensure parents can take the necessary responsibility over their children’s online practices - for the safety of the whole family and essential communications equipment.”

AVG (AU/NZ) offers these tips for preparing your computers and devices for Back to School:

Cleaning up the home computer

During the holidays the home PC will have had a good workout by the kids, and probably their friends. It’s time to clean it up and remove anything that may be slowing it down.

Do a full anti-virus scan with AVG’s Internet Security 2012 to see if any nasties have been introduced to the household. Check that all computers are configured correctly to automatically perform at least one full scan every week.
Update, update, update. Most malicious software is designed to take advantage of poorly maintained computers. Mitigate your risks by keeping your applications and your Operating System up to date at all times.
Optimise your PC to peak performance with a product such as AVG’s PC Tuneup.

Protecting mobile devices

Mobile devices - iPhones, iPads, Android phones and tablets are easily lost or stolen. Mobile security solutions such as AVG’s Mobilation allow devices to be remotely wiped and even tracked using GPS location technology. Devices should also be secured with a PIN so they can’t be used without permission.
USB memory sticks are highly convenient for students to transport files but if lost or stolen, private data and assignments may end up in the wrong hands. Investing in a memory stick that allows you to put a lock/PIN or encrypt data to restrict access is worthwhile. Put all your sticks through regular anti-virus scans. Keep backups of all files to avoid getting caught by stick corruption. And, attach memory sticks to brightly coloured, individual lanyards, along with your kid’s name and school, so they are not so easy to misplace or forget.
Labelling or marking equipment. Many parents take great pride in labelling school clothing, lunchboxes and bags but often forget to label technical gadgets. Doing this can make returning misplaced items easier and avoid confusion when classmates arrive with identical looking devices.

Community awareness

Community awareness is vital. If you see something that isn't right, discuss it, bring awareness to it, and this way you will raise the online safety standards of your community as a whole.
Make yourself aware of the IT security and codes of practice used at your children’s schools and reinforce them at home.
Unfortunately, cyber bullying is a growing threat to the positives of online social networking. With new classmates and new relationships developing from the start of the school year, you and your children should be aware of the recommended tactics to combat any nasty behaviour.
Reputations can last a life time in cyberspace. With the combination of school antics and social media, a great narrative can form online that may not be well received by future employers, so students need to be made aware of the long lasting effects that may arise.

AVG (AU/NZ) announces $150,000 Donation to Help Fight Disease in APAC region

Tue, 13 Dec 2011 13:00:00 GMT

AVG (AU/NZ) becomes a National Community Partner of Australian Red Cross with a $150,000 donation to promote water and sanitation in the Asia Pacific region.

AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, has announced it has become a National Community Partner of Australian Red Cross with a donation of $150,000.

Money raised from AVG (AU/NZ)’s partnership will be used to support the Cribas Water Supply Project in East Timor. This project is one of many key Australian Red Cross water and sanitation programs in the Asia Pacific region where Red Cross works to deliver clean, safe drinking water and adequate sanitation programs for adults and children.

At least four million people die each year from diseases associated with the lack of access to safe drinking water, inadequate sanitation and poor hygiene. Furthermore, dirty water and poor sanitation is the world’s second biggest killer of children.

AVG (AU/NZ) invests a large component of its marketing budget building grassroots awareness of issues related to the very real threats to online security by Internet viral attacks and the growing cost of personal identity theft. Whilst working to help make individuals and businesses across its community safe and secure from online infection, AVG (AU/NZ) sees an equally compelling need to help vulnerable people be safe from infection in the physical world.

AVG (AU/NZ)’s CEO Peter Cameron said: “We understand that with awareness and the right tools most online infection is preventable. So too can the successful fight against disease be expanded into our wider community.”

AVG (AU/NZ) is the only software vendor to become a partner of Australian Red Cross at this high National Community Partner level of commitment and the donation adds to the company’s well established portfolio of philanthropic work.

The impetus for this new partnership came from Peter Cameron’s personal travel experiences. Having witnessed the effects of poverty across our neighbouring region, Cameron determined to expand on his vision for online health to help people in need across the Asia Pacific.

Cameron’s investigation of the programs being conducted by Australian Red Cross convinced him of its accountability, transparency and effectiveness: “Australian Red Cross is a powerful partner for reputable businesses and for us there is also the obvious synergy in our joint drive to protect the vulnerable in our community.

“We are using the success of our business to make a difference in the world. The Red Cross sponsorship is our first major donation and we have a made a commitment to extend our philanthropic work from this significant start point,” Cameron said.

As Australia’s SMBs Use Social Networking as a Strategic Business Tool, They Must Defend Their Brand

Wed, 07 Dec 2011 13:00:00 GMT

Findings of AVG’s 2011 SMB Market Landscape Report reveal SMBs open to costly security breaches and information theft.

Australia’s small- and medium-size businesses are exploring the marketing opportunities provided by social networking sites (primarily Facebook, Twitter and LinkedIn) in unprecedented numbers but too few are prepared for the associated risks to their security and reputations.

AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, warns of the glaring gap between the ready adoption of these new technologies without the corresponding adoption of higher level protection mechanisms to counter infiltration by cyber criminals or disgruntled employees.

Michael McKinnon, security advisor at AVG (AU/NZ), said: “While everyone may be talking about the wonders of social networking as the latest cost-effective tool to attract new customers, partners and staff, too few are completing the picture with robust security as part of their business strategy.”

An Officing Today study in July 2010 quantified the extent to which Facebook, Twitter and LinkedIn have become mainstream business tools in Australia. It revealed that 43 percent of our small businesses have set up accounts with these sites and 26 percent had a specific budget allocation for social networking activities. By comparison, 35 percent of SMBs in the US market were moving to these new opportunities.

McKinnon said: “The potential for damage to business finances and reputations by hacking and malware attacks is increasing. All organisations must equate online security with corporate governance and brand protection.”

AVG’s SMB Market Landscape Report confirms how widely SMBs are using their social networking accounts. They are most frequently using them to engage with their customers (72 percent ) and to disseminate company and product information (67 percent). More than a quarter of respondents used these connections to research trends and gain consumer insights, with 25 percent using them for sales and 19 percent for customer support.

The Report’s findings highlighted that while SMBs are becoming aware of new ways in which their organisational security can be compromised, including theft of information and social engineering, the majority of respondents remained focussed on countering the more traditional e-mail and web based malware attacks.

And SMBs often only realised the true cost of an IT security breach after experiencing one along with the longer-term impacts such as a loss of sales and revenue opportunities, and the man hours required to react to it.

Protecting Facebook Pages and accounts:

· Take the initiative to be aware of the Privacy and Application settings inside Facebook, and understand how the various settings can be applied, especially around the permissions of third-party apps.

· Business Pages within Facebook have assigned Administrators, and these must be reviewed regularly to ensure that only trusted people are listed; ex-employees should be removed immediately.

· As all interactions within Facebook occur through a personal account, never provide your personal Facebook password to other colleagues under any circumstances; simply add them as Admins on Pages if required.

Protecting Twitter accounts:

· SMBs should be ensuring that the password they use for Twitter is on a need to know basis within the company, and it should be changed if this is not the case.

· Twitter provides the ability to revoke access to third-party applications, and this should be reviewed on a regular basis ensuring that only applications that are used are allowed.

· With as many as 1 in every 100 tweets containing potentially malicious links, ensuring that computers and mobile devices are protected with a link scanning technology such as AVG Link Scanner is vital to avoid link poisoning attacks.

The release in October of AVG’s Internet Security Business Edition 2012 strengthens its position as the champion of SMB security. This suite is the answer for today’s ‘Internet active’ SMBs. It addresses the potential impacts of cyber crime while being resource-light and affordable.

AVG SMB Market Landscape Report 2011

This annual report, commissioned by AVG and undertaken by GfK NOP, collated the online responses from 1,000 ICT managers in the USA and the UK during August 2011. Further reading: AVG SMB Market Landscape Report 2011 (16 pages, 1.4 Mb, PDF)

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

Online Safety for Your Children Over the Christmas Holidays

Mon, 05 Dec 2011 13:00:00 GMT

AVG (AU/NZ) offers advice to parents for online safety awareness

AVG (AU/NZ) Pty Ltd apologises to Australia’s parents for bringing to their attention that the long summer school holidays are within sight. But the holidays mean your children will soon be spending vast amounts of time tracking their friends on Facebook and trawling the Internet for entertainment. So it’s timely to remind parents to update their online safety awareness.

The cyber world that children inhabit continues to shift and evolve. The sites children are using today won’t be the ones they’re addicted to next week. AVG (AU/NZ) offers advice to help parents keep their children safe while enjoying their online holiday time.

Michael McKinnon, Security Advisor at AVG (AU/NZ), said: “Learn, protect, report – these headings don’t make for an interesting acronym but will encourage parents to be vigilant of their family’s online activities.”

Learn

Take an interest in the online safety instruction your child is receiving at school and reinforce those messages. You can’t always be watching over them so education as to the risks and self-awareness ideas for protection are vital.

Cybersmart is part of the Australian Government’s cybersafety program and provides activities, resources and practical advice to help kids, teens and parents safely enjoy the online world. It includes a page for parents with the latest ‘Tagged’ updates on subjects such as how to encourage young people to reflect on the real life consequences caused by cyber bullying, sexting.

ThinkUKnow is an Internet safety program delivering interactive training to parents, carers and teachers. Created by the UK Child Exploitation and Online Protection (CEOP) Centre, ThinkUKnow Australia has been developed by the Australian Federal Police (AFP) and Microsoft Australia. Users will need to subscribe to the site to gain access to its tools and resources.

Stay Smart Online is a one stop shop providing information for Australian Internet users on the simple steps they can take to protect their personal and financial information online. The site has informative videos, quizzes and a free Alert Service that provides information on the latest threats and vulnerabilities.

Protect

The Internet is a place where kids will eventually learn how to responsibly connect with others, but it’s also a place to explore and learn. The problem with today’s most popular search engines is they can surprise the user with shocking images and other content that are unexpectedly associated with the search string.

Popular search engines such as Google, Bing and Yahoo provide easily configurable options that allow the blocking of most explicit images and results from appearing, or alternatively there are services like Kids.Net.Au providing kids with their own safe search experience.

Ensuring the home computer is protected with an Internet Security solution that includes link scanning technology, such as the AVG Link Scanner is another important tool to consider. When trouble is just a click away, AVG helps parents protect their kids by ensuring their Internet experiences are positive ones.

Before you turn on the TV or take your kids to the movies, the US site Common Sense Media helps parents determine what movies, games, websites, music and more might be the most appropriate for their impressionable young ones before they’re already exposed. The site also posts helpful suggestions for parents struggling with how much TV is too much TV and similar family issues.

Report

Always report any cyber bullying to your child’s school or the police. Never ignore it.

If you have found any material online that you believe is prohibited or inappropriate you can contact the Australian Communications and Media Authority. This site also has a range of online safety resources for parents and caregivers.

The Government’s SCAMwatch site provides a reporting facility to assist with the policing of cyber crime and alerting others to fraudulent Internet activity.

You and your children need to be alert to the potential dangers when enjoying the Internet and know what to do should anything untoward happen. That way your family can continue to benefit from the world of information and opportunity as safely as is possible.

Survey Reveals 75% of SMBs Do Not Understand Threats Posed by Reliance on Mobile Phones and Tablets

Wed, 30 Nov 2011 13:00:00 GMT

AVG’s 2011 SMB Market Landscape Report reveals SMBs open to costly security breaches and information theft.

AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, warns how important it is for small to medium sized businesses to understand the risks posed by their organisations’ growing reliance on mobile technologies.

AVG Technologies’ annual SMB Market Landscape Report, which tracks the security attitudes and practices of companies with up to 100 employees, has revealed that almost 75 percent of respondents did not realise the dangers of having outdated security regimes in place for the mobile devices they provide to staff, or those owned by employees and used at work.

Michael McKinnon, Security Advisor at AVG (AU/NZ), said: “New mobility technologies are providing tremendous opportunities for flexibility and efficiency but they also expose businesses to the very costly impacts of hacking and Internet malware.”

He stresses how vital it is to acknowledge that, despite their size, smartphones and tablets are powerful, Internet-connected mobile computers, with vital business and personal information being carried on them. And, because of their size, can be easily misplaced, lost or stolen. Combine this with a 273 percent* rise in mobile malware in the first half of 2011 and such devices are a growing security risk that SMBs must address quickly.

From the Report, one in ten of the organisations surveyed has deployed business applications on tablet devices, a threefold increase on figures from the 2010 survey. The fast-paced development of Android mobile technologies over the past year appears to have filtered down to SMB level, where almost one in ?ve companies are now using these devices.

Half the responding organisations give employees remote access to their networks, with the typical telecommuting worker spending one day a week away from their of?ce. Most popular locations for remote working are from home (71%), while on the move (47%) and from wireless hotspots (35%) which open businesses to the highest level of risk.

McKinnon strongly advises properly securing smartphones and tablet devices with purpose-designed security solutions, such as AVG’s Mobilation package for Android.

McKinnon says “Awareness of common features such as those available in AVG Mobilation that allow lost or stolen devices to be easily located or remotely wiped, is still not widely adopted, yet is vital for all SMBs to protect important data.”

And, anti-virus and Internet protection offered by AVG’s Internet Security Business Edition 2012 should be kept current for all computers and mobile devices that are brought in or taken home by staff, contractors, clients and visitors.

*According to a study conducted by G Data Security Labs,

AVG SMB Market Landscape Report 2011

Enjoy Your Online Christmas Shopping – But Be Careful What You Pay For

Mon, 28 Nov 2011 13:00:00 GMT

AVG (AU/NZ) Provides Top Five Tips for Staying Safe Online While Shopping for Bargains

With Christmas just around the corner, more and more Australians are turning to online shopping to pick up bargains.

Before shoppers kick off the holiday season, AVG (AU/NZ) Pty Ltd reminds them to be smart and stay safe online so they can continue to enjoy their Internet experiences and great bargains.

Michael McKinnon, Security Advisor at AVG (AU/NZ), said: “The fastest and easiest way to score a great deal may be online – but shopping on your computer, tablet or smartphone also creates opportunities for cybercriminals to attack.

“Online holiday shopping is a prime time for hackers to re-route funds, steal personal information, and trick consumers into online scams. Before shoppers kick off the holiday season, we want to remind consumers to be smart and stay safe, and ensure their computers and mobile devices are properly protected with anti-virus software.”

While navigating the hundreds of websites to find the best deals for Christmas and then the New Year sales, AVG (AU/NZ) offers these five tips to protect against malware attacks and identity theft this holiday season:

1. Be a Scrooge to Public Wi-Fi: Anyone can download software that steals your information from public networks. Online gift shoppers should wait until they’re home or on a secure network and avoid public Wi-Fi networks when sharing financial or sensitive data.

2. Naughty or Nice? Check the URL Twice: Mobile devices come with super small screens that don’t show the full web address. Hackers may add to the end of URL addresses which will lead shoppers to corrupt sites. Consumers should check before they click. Whether on a computer or mobile phone, it’s important to make sure the URL begins with “https” before credit card information is entered. The “https” confirms the site is secure.

3. Unbelievable Deals: Beware of online ads promising free products or extremely large discounts. Consumers should download free link scanning software, which prevents online users from going to sites designed to steal financial and other personal information, before starting their holiday shopping.

4. Keep Kids Savvy: Most parents know they’re not the only ones on the family computer – kids are online too, surfing stores’ websites to create their holiday wish list. A recent study conducted on behalf of AVG found that the online activity of most 10-13 year old kids mirrors their parents’, long before they’re ready to handle the dangers. Free online safety tips about smart online use and safeguarding the family computer are available from AVG (AU/NZ) and Australian government sites such as Stay Smart Online.

5. ‘Tis the Season for Pickpockets: When shoppers venture out to the mall, they should keep the data on their mobile phones out of harm’s way. Security software exists for both computers and mobile phones that can help protect consumers from viruses, phishing scams and identity theft. Even pickpockets can be thwarted as owners can now remotely wipe personal data from any lost or stolen device.

“As you Ho, Ho, Ho through the peace and quiet of your online Christmas shopping, please be careful that the bargain you’ve just found doesn’t come with any unwanted extras. Think before you click,” McKinnon said.

For the series of informative security tips, how-to’s and fact sheets see:

www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see: www.youtube.com/user/avgaunz

11 Year Olds Have Adult Technology Skills but not the Maturity for Safe Internet Use

Mon, 21 Nov 2011 13:00:00 GMT

A global survey, including responses from 800 parents of 10-13 year olds in Australia and New Zealand, has revealed the disconnect between the technological abilities of the tween age group and the intellectual maturity necessary to make the right decisions in the many complex situations they face online.

To develop a better understanding of how our technology-centric society impacts the lives of today's youth, AVG Technologies, a leading provider of Internet and mobile security, has commissioned Digital Diaries, a series of studies that examines the technology habits of different age groups.

Digital Maturity, the fourth instalment of research from the series, examines how the average 10 to 13 year old is using the Internet. While tweens aren't managing stock portfolios or paying the mortgage online, their online activity closely mirrors that of an adult. Ten to 13 year olds are spending large amounts of time on social networks, connected mobile devices or engaged in online gaming.

The result: tweens are open to being led into complex social situations that require adult reasoning â€“ long before they are ready.

Michael McKinnon, Security Advisor at AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, said: "Children are online at such an early age that many have developed the technical maturity of adults by their tween years. However, they have not developed the equivalent intellectual or emotional maturity necessary to make the right decisions in the many complex situations they face online.

"It is important that parents understand the role technology plays in their children's lives to help their kids be as smart and safe as possible whenever they are connected," he advised.

Who Knows Best?
The Digital Maturity survey shows that globally only 8 percent of parents believe their 10 to 13 year old is better informed about the Internet than they are. Locally, this figure rises to 10 percent in New Zealand and 17 percent in Australia.

Fathers are much more likely to consider themselves Internet experts than Mums, with only 2 percent crediting their children with knowing more. In Australia, a quarter (23 percent) of mothers admit that their children know more about the Internet than they do.

Watching Over Them
According to global responses, just over half of all tweens have their own PC and a significant proportion of those use their PCs in their bedrooms - 36 percent in Australia and 44 percent in New Zealand which is in the middle of the range between 81 percent in Germany and 11 percent in the Czech Republic. This indicates there is often no consistent, real-time parental supervision in place.

Parents seem to be in the dark about what their kids are up to online. Only half (54 percent) of Australian and 6 in 10 (61 percent) New Zealand parents have gone into their kids' computers to monitor their activities. This compares with the US where 72 percent have done so.

And less than half (43 percent Australian and 48 percent New Zealand) of the parents have logged onto the social media profile of their 10-13 year old child. In both countries, Mums are more likely to check up on their kids than Dads.

While the survey suggests that a majority of parents surveyed (92 percent) feel they are savvier about the Internet than their children, there is room for much concern about their kids' online activities.

All Things Social
A staggering 58 percent of parents admit their 10 to 13 year olds have access to mainstream social networks, directly contravening the established minimum age restriction to join Facebook at 13 years.

For ten year olds in Australia and New Zealand the figures are 32 and 37 percent respectively but by the time they are 13, more than three-quarters are registered on the major social media sites via a PC and almost half (48 percent in Australia and 47 percent in New Zealand) via their mobile phones.

According to their parents, 1 in 5 (19 percent) Australian 13 year olds is spending more than an average of an hour a day on social networks.

Just Playing Around
Having a games console is now the norm for this age group: 28 percent of Australian and 21 percent of New Zealand tweens are even spending an average of more than an hour a day on them.

McKinnon said: "Adults often take for granted the decades of daily, hourly, minute-by-minute training we call upon every time we engage with other people. And not even we can navigate social situations without having to reconcile a host of complex issues, from simple etiquette to gross invasions of privacy, sexual inappropriateness and social bias.

"The Digital Maturity survey provides encouragement to parents to help tweens develop the skills to use online networks with confidence. Importantly, parents and tweens also need to speak up if they detect an issue."

McKinnon believes the dangerous gap between the age of digital maturity and the age children achieve adult levels of emotional and intellectual maturity is essentially a perfect storm for tweens: "The phenomenon creates a situation where teens are determining the rules of engagement and the result is an environment that is often devoid of basic social courtesies and ethics.

"Mutual respect for openness and privacy within a family is a fine line to be negotiated, be it in the real or cyber world. We know that to protect children throughout their lives, parents have to engage, set boundaries and help kids navigate both their physical and online societies," he said.

Other key findings of 10 to 13 year olds' online experiences are:

Cyber bullying is the highest, at 9 percent, in Australia and the US, which is above the all countries' average of one in 20 tweens having been victims.
Two-thirds of parents say they know their kids' passwords. In the US, this peaks at 78 percent.
Tweens in Italy (90 percent), Czech Republic (86 percent) and UK (83 percent) are the most prolific users of SMS, while France (61 percent) and Australia (62 percent) used the service the least.
Tweens in the UK (36 percent) are more likely to own a Smartphone than their US (28 percent) and French (16 percent) counterparts.
Italian (76 percent) and Spanish (72 percent) tweens are most likely to have their own personal computer, while New Zealanders (40 percent) and Canadians (53 percent) are the least likely to.

Halloween Zombies Are Everywhere – And May Soon be on the Device in Your Hands

Thu, 27 Oct 2011 13:00:00 GMT

Unprotected mobile devices are the target of the latest hacking activity: Internet-enabled Zombies

AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, is alerting mobile device users to update their security to protect against the latest cyber crime threat: mobile Zombies.

As Halloween revelers turn themselves into the familiar fantasy version of these creatures, smartphones and tablets across the planet are being fully equipped by remote cyber-criminals to take actions against key personal, commercial and governmental assets – long before they can be effectively tracked.

A Zombie is an Internet-enabled computing device that has been hacked to perform tasks under instructions from others. Most owners of zombie devices have no idea their system literally lies in wait to be called into a range of actions, such as:

Click fraud – waged against sites displaying pay-per-click advertising, essentially stealing from online retailers

Denial-of-service attacks – the orchestrated flooding of target internet addresses by a large number of computers to crash it and prevent access from legitimate users, often aiming to take down popular website

Debilitating spam – spammers avoid detection and pass bandwidth costs to device owners

Harvesting of personally identifiable information (identity theft)

Spreading and/or updating new malware

Sending SMS to premium numbers with high charges

Michael McKinnon, Security Advisor to AVG (AU/NZ), says: “We are expecting to see an increasing number of smartphones and tablets turned into Zombies. Many users are not aware that they need to protect their mobile devices with the same comprehensive anti-virus and Internet security as they do their PCs. Because there are so many owners who take zero mobile security precautions, they have inadvertently created a powerful medium for sophisticated attacks against key elements of our infrastructure. It’s not just the stuff of Halloween.”

In addition to installing security specific to mobile devices, such as AVG’s free Mobilation solution for Android smartphones and tablets, McKinnon advises users to run the latest ‘firmware’. Android users need to use the built-in software update feature in their settings menu, and iPhone users need to connect their phone to a computer running the latest iTunes software.

Mobile device owners should also be selective about which apps they install. For Android users this means only those available from the official Android Marketplace, and iPhone users should not use a 'jail broken' device which allows applications to be installed outside the Apple App Store.

Indications of a Zombie infection include any sudden or unusual changes in the behaviour of the device such as poor battery life, apps that are slow to respond, or new pop-up messages.

McKinnon says: “Unlike many of the current mobile security threats that favour having the phone use a premium SMS service which is clearly going to show up on the phone bill, most Zombie attacks can be much more subtle and very hard to detect.”

Installing a mobile security solution like Mobilation as a preventative measure provides the advantage of being alerted to the presence of any malicious apps before they have a chance to cause damage. If the installation is on a phone that is already infected by a Zombie, the user will be alerted to its presence. But McKinnon warns that there are cases where it will be necessary to wipe the phone completely to ensure a complete clean.

“While detection is important, prevention is best,” McKinnon concludes.

Don’t Bet Your Personal Details on the Melbourne Cup

Mon, 24 Oct 2011 13:00:00 GMT

AVG (AU/NZ) keeps you safe with ten winning tips to avoid the pitfalls of online gambling.

Melbourne, 25 October 2011 — The Melbourne Cup is likely to see record betting activity this year, both on track and online. With growing numbers of gamblers now able to place bets 24/7 via the Internet, mobile phones or interactive televisions, AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, alerts punters to potential risks when betting online.

Selecting an online betting site should be done very carefully so as not to inadvertently send credit card and personal details to underworld operators. AVG (AU/NZ) is aware of too many instances where the personal details of online gamblers are being traded. At its most innocuous, these identity details are sold within the international online gambling industry and used to promote other gambling sites and services. At its most dangerous, organised crime syndicates use them to create new identities, card skimming and other fraudulent activities.

Michael McKinnon, security advisor to AVG (AU/NZ), says: “While you’re engrossed in the fun of the bet, don’t shut off your awareness to the threat of cyber crime.”

In a recent submission to the ‘Joint Select Committee on Gambling Reform: Inquiry into the Prevalence of Interactive and Online Gambling in Australia’, Dr Sally Gainsbury from Southern Cross University and Professor Alex Blaszczynski of the University of Sydney quantify why there are growing issues.

The submission cites Global Betting and Gaming Consultants’ estimation that “Australians will spend $611 million on online sports betting in 2011, representing a 230 percent increase from 2006”. It identifies online sports betting as being particularly popular among young men. And large sums are expected to be spent on offshore sites that have fewer restrictions.

According to the submission, as of June 2011 “approximately 2,443 online gambling sites exist, 92 percent of which are available to Australians. Betting dominates this online market, accounting for approximately 41 percent. And there are 150 different payment methods offered by sites accepting bets from Australia, with new payment methods being developed for use on commercial sites such as Facebook and iTunes.”

McKinnon understands that the greater the amounts of money involved, the greater the attraction for organised cyber crime.

The current review of Australia’s regulations and the online gambling industry being undertaken by the Department of Broadband, Communications and the Digital Economy is unlikely to be able to provide failsafe protections.

In 2010, the online gambling firm Betfair suffered a major cyber attack in the UK. It saw the theft of 3.1 million account names with encrypted security questions, 2.9 million user names and 90,000 account usernames with bank account details. While Betfair believed that, due to the levels of encryption, none of the data was usable, the incident highlights how online gambling is now well and truly within the sights of criminal enterprises.

The Australian Government’s SCAMwatch web site has warned in previous Spring racing seasons to be cautious of sports arbitrage schemes that involve placing bets with the intention of making a profit regardless of the result. It advises against “investing in expensive betting schemes and software packages which make false claims of guaranteed winnings.”

Ten Sure Bets to Protect Your Identity and Transactions

McKinnon advises protecting your privacy and safeguarding your personal information must be front of mind before you commit to any online betting or gambling site, or click through on an offer:

Reduce your levels of risk by using well-established sites with links to local organisations and which are regulated by Australian laws. Check out the fine print at the bottom of the home page and read the privacy and security information — a nuisance though that may be.
You can protect yourself further by opening a credit card or debit account which you use specifically for online transactions and keep separate from your other accounts.
Be wary of sign-on incentives, what you agree to and what you may be asked to click through to. Don’t sign-up if the site claims the profits are ‘tax free’, or requests payment via affiliated overseas companies “so you don’t have to pay GST”.
To identify the most trustworthy betting sites, ensure your online bookmaker uses a minimum 128-bit SSL encrypted security for all transactions and bets. Look for URLs which begin with https:// — the ‘s’ signifies security. A green Internet address bar indicates the site has this “extended validation SSL certificate” for safe processing of personal data as it is controlled by the authority that granted the certificate, not by the web site owner. This helps to stop the green bar being abused or used inappropriately for phishing and online fraud.
To protect your personal information and computer or mobile device, install and maintain up-to-date anti-virus and Internet security protection software. The latter should include enhanced firewall and identity protection software components.
In the new era of M-commerce, mobile devices have the full power of PCs. Last year’s Melbourne Cup saw the arrival of the first iPhone app for betting on the event — do you have security software operating on your phone, especially when using public Wi-Fi?
It is also vital to have a web scanning layer of protection that notifies you when a web page is malicious. The free AVG LinkScanner® software dynamically scans web pages in real-time, before they open in your browser, to ensure they are threat free and from genuine sites.
You also need to be aware of the risks to your children if they find themselves in an online gambling site. There are no proof of age restrictions online, all they need is access to your credit card.
Use a very strong password when creating an online betting or gambling account — at least 8 characters (longer is better), being a mix of upper and lower case letters, numbers and special characters. Change the password at least once every 6 months. You don’t want some ’colourful online racing identity’ gaining access and using your account.
Do all of your online betting or gaming from a secure Internet connection. You should never use a public computer or a public, unsecured Wi-Fi network to do online transactions such as logging into online accounts, placing bets or making payments. Such sensitive online transactions should only happen when you’re using a secure connection on a properly secured PC or mobile device.

McKinnon concludes: “Let the adrenalin hit be from the fun of the bet, not the nasty realisation that you’ve signed yourself up to identity theft, scams or spam.”

Should you wish to report suspicious or unscrupulous behaviour by an online gambling site, you can report it to the Australian Communications and Media Authority (ACMA).

AVG unveils global Community Powered Threat Report - Q3-2011

Tue, 11 Oct 2011 13:00:00 GMT

Pickpocketing Digital Currency the new gold mine, criminals outsourcing money collecting to mobile operators and eavesdropping on Android

MELBOURNE and AMSTERDAM, 12 October 2011 - AVG (AU/NZ) Pty Ltd, the Australian, New Zealand and South Pacific distributor of the award-winning AVG Internet and mobile security software, today released the "AVG Community Powered Threat Report - Q3 2011", providing insight, background and analysis on the trends and developments in the global online security threat landscape. Highlights in this quarter's report are the risks of digital wallets, using mobile phone operators to collect money and how an Android Trojan records your calls.

Last month, Keith Alexander, director of the US National Security Agency told attendees of the "Maneuvering in Cyberspace" conference that the global cost of cybercrime is estimated to be US$1 trillion. (1*)
Last week, the PCeU - the e-crime unit of the UK Metropolitan Police - reported to have prevented over £140 million-worth of cybercrime in the UK over the last six months alone. (2*)
A recent report by the Poneman Institute - a U.S. based information security policy research centre - states that over the past year, the median cost of cybercrime increased by 56 percent and now costs companies an average of US$6 million per year. (3*)

Stealing digital currency

Digital Currency has become very popular in a short time. Facebook Credits, Xbox Points, Zynga coins and Bitcoin now play a vital role in a multi-billion dollar global gaming economy. Far from being just of virtual value, many of these currencies are actively traded for real currency. This has not gone unnoticed by cyber criminals, now aiming to steal digital wallets from people's computers. In June a digital wallet containing close to US$500,000 was stolen when someone broke into the victim's computer and transferred most, but not all, of the money out of his wallet.

Outsourcing the hard part, collecting the money

In a bid to outsource the hassle and risks of collecting the money, cyber criminals are moving beyond credit cards details and are increasingly using mobile phone operators to do the collecting for them. A criminal might install a Trojan on to a victim's smartphone that sends premium SMS messages when the owner is asleep. They might use a Facebook scam to get hold of people's phone numbers and sign them up for an expensive monthly phone charge. A victim's mobile operator will process the charges and transfer the money to the criminal organisation, even if they reside on the other side of the world. If and when a victim notices the charge and the mobile operator is alerted to stop processing payments, considerable amounts may already have been stolen. If the amounts are small enough, many victims may not even notice for months.

Eavesdropping on Android

With Android taking almost 50% of the world's smartphone market share, it is no wonder that cyber criminals consider the platform an attractive target. Most Android malware focuses on making money from premium SMS. However, in July AVG investigated a Trojan that records a victim's phone conversation and SMS messages and sends them to the attacker's servers for analysis to identify potential confidential data. This clearly demonstrates the power of modern mobile operating systems but also the tremendous risks unprotected mobile users are open to.

Other key findings in the report:

Rogue AV Scanner is currently the most active threat on the web
Exploit Toolkits account for over 30% of all threat activity on malicious websites ('Fragus' is most popular, closely followed by 'Blackhole')
Angry Birds Rio Unlocker is the most popular malicious Android application
The USA is still the largest source of spam, followed by India and Brazil

"In Q3 we started to see a clear trend in cybercriminals shifting their focus to simplifying money collection," said Yuval Ben-Itzhak, Chief Technology Officer, AVG Technologies. "Well-organised criminal gangs are now letting mobile phone operators handle the money collecting part by focusing on mobile phones and setting victims up for charges that will appear on their phone bill some time later. Not only is it a lot easier, it also scales to tremendous volumes making money by stealing small amounts from very large groups of victims."

A recent report authored by the research agency The Future Laboratory (Cybercrime_Futures), reveals that while cyber criminals and malicious programs are becoming increasingly sophisticated and difficult to detect, users are, alarmingly, becoming the weakest link as they are less vigilant about protecting their online devices. The combination of these two factors presents a potentially disastrous cybercrime scenario.

JR Smith, CEO of AVG Technologies, said "It's increasingly evident that each unprotected individual makes us all more vulnerable, so it's vital that as a global society we find ways to address this trend and ensure that we are protected together. We're securing people's digital life, or as we like to say: Providing Peace of Mind to the Connected World."

About the report

The AVG Community Powered Threat Report is based on the Community Protection Network traffic and data, collected over a three-month period, followed by analysis by AVG. It provides an overview of web, mobile devices, Spam risks and threats. All statistics referenced are obtained from the AVG Community Protection Network.

The AVG Community Protection Network is an online neighbourhood watch, helping everyone in the community to protect each other. Information about the latest threats is collected from customers who choose to participate in the product improvement program and shared with the community to make sure everyone receives the best possible protection.

AVG has focused on building communities that help millions of online participants support each other on computer security issues and actively contribute to AVG's research efforts.

Full Q3 Threat Report: AVG_Community_Powered_Threat_Report_Q3_2011 (33 pages, 3.5 Mb PDF).

1* http://www.computerworlduk.com/news/security/3303786/us-needs-to-be-prepared-for-a-big-cyber-attack/
2* http://www.guardian.co.uk/uk/2011/oct/02/cyber-crime-unit-met-police
3* http://www.ponemon.org/blog/post/second-cost-of-cyber-crime-study-is-released-today

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SMBs Are Adopting New Mobility Technologies But Not Preparing for Associated Risks

Mon, 03 Oct 2011 13:00:00 GMT

Findings of AVG's 2011 SMB Market Landscape Report reveals lack of understanding of the threats posed by business reliance on mobile phone and social networking use.

MELBOURNE, 4 October 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, today announced the findings of this year's SMB Market Landscape Report. It revealed the glaring gap between the ready adoption of new technologies and the preparedness of small- and medium-size businesses for the associated heightened levels of risk to security.

This annual report, commissioned by AVG and undertaken by GfK NOP, tracks the security attitudes and practices of SMBs with up to 100 employees. The online survey conducted during August 2011 elicited responses from 1,000 ICT managers in the USA and the UK. AVG (AU/NZ) believes the results should alert their Australian counterparts to the global issues of cyber crime and business protection.

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), said: "Businesses must equate online security with corporate governance and brand protection. New mobility technologies and social networking open businesses to opportunities for growth but also introduce the very nasty reality of security breaches and information theft."

Almost 75 per cent of respondents did not understand the risks posed to their businesses by their organisation's use of mobile phones. One in three had a profile on a social networking site without taking additional security precautions. The majority of respondents remained focussed on countering the more traditional e-mail and web based malware attacks.

The announcement this month of the latest release of AVG's robust protection for small- and medium-size businesses, AVG Internet Security Business Edition 2012, is the security software answer for today's 'Internet active' SMBs. It addresses the potential impacts of cyber crime while being resource-light and affordable.

Borrett strongly advises anti-virus and Internet protection be kept current for all computers and mobile devices that are brought in or taken home by staff, contractors, clients and visitors. He stresses the importance of properly securing smartphone and tablet devices.

Almost three quarters of SMBs surveyed did not agree that the use of smartphones in business represents a threat to IT security. Yet as Borrett points out, these devices are Internet-connected, highly mobile computers, with vital business and personal information being carried around on them. They can be easily misplaced, lost or stolen. Combine this with a 273% rise in mobile malware in the first half of 2011 and such devices are a growing security risk that SMBs must address quickly. This highlights why AVG has been a pioneer in introducing its AVG Mobilation security solutions for Android smartphones and tablets.

AVG SMB Market Landscape Report 2011

The AVG SMB Market Landscape Report 2011 revealed that:

SMBs have a more conservative attitude towards IT spending as a response to financial uncertainty. In spite of this there are some pockets where spend has risen against 2011. In the USA it's the smaller 1-5 employee business whose investment is up, while in the UK it is the medium portion (26-50 employees) of the SMB market spending more.
SMBs are embracing technologies to increase levels of mobility, though few are aware of the potential dangers associated with bringing data to more devices. One in ten SMBs are now using tablet devices, a threefold increase on 2010.
SMBs recognise the opportunity social networking offers to promote business and engage with customers, but do not take the proper additional precautions against specific social-media threats. SMBs are most frequently using social networks to engage with their customers, and to disseminate company and product information. However, more than a quarter claim to be using their social networking connections to research trends and gain consumer insights.
SMBs remain focused on traditional IT vulnerabilities like e-mail and web viruses without safeguarding against emerging IT security threats, such as information theft and social engineering. In 2010 large numbers of SMBs were considering moving their data into the cloud. However, one in six now have concerns about the safety of their data which is stored there.
SMBs are most concerned about losing access to files and replacing hardware, when security breaches are the costlier risk. SMBs that have already experienced such a breakdown are more likely to have seen the long-term impact, such as loss of sales and revenue opportunities and the man hours lost from reacting to a breach.

The AVG SMB Market Landscape Report showed that SMBs are remarkably consistent in terms of their requirements for security software. They want IT security software to:

Deliver the right level of protection
Not impact on business performance
Work in the background

"As the champions of SMB security, this is just what AVG's Business Edition 2012 products deliver," said Borrett. "They're designed exclusively with the small and medium business in mind. This is why AVG has considerably higher levels of satisfaction amongst small businesses compared to other major brands."

AVG Business Edition 2012 Availability and Pricing

The complete AVG 2012 family of SMB products (including AVG Internet Security Business Edition 2012 and AVG Anti-Virus Business Edition 2012) is available now at www.avg.com.au, as well as through a large network of independent software resellers throughout Australia, New Zealand and the South Pacific.

AVG Internet Security Business Edition 2012 and AVG Anti-Virus Business Edition 2012 are available in five-seat increment multi-packs with one and two year licence periods. Pricing for a one-year, five-seat license for AVG Internet Security Business Edition 2012 is A$317.20. A one-year, five-seat licence for AVG Anti-Virus Business Edition 2012 is A$199.99.

Paid AVG products come complete with free telephone support from the AVG (AU/NZ) support centre in Melbourne, backed up by free technical support by e-mail.

Further reading: AVG SMB Market Landscape Report 2011 (16 pages, 1.4 Mb, PDF)

AVG Internet Security Business Edition 2012 Unveiled

Tue, 20 Sep 2011 14:00:00 GMT

Designed for SMBs, new product delivers more and demands less

MELBOURNE and AMSTERDAM, 21 September 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, today announced AVG Internet Security Business Edition 2012, a robust-protection, resource-friendly security product for today's small- and medium-size businesses. This new version is faster, lighter, easier to use and is available now.

AVG believes SMBs need more than a stripped-down version of enterprise security: they need software designed especially for them. In a nutshell, AVG Internet Security Business Edition 2012:

Delivers more - with respect to speed, protection, cost savings and time to focus on the day's tasks
Demands less - by way of smart scanning, fewer interruptions and ease of use that makes for a smaller footprint on users, administrators, PCs, servers and the overall budget
Minimises threats - via award-winning anti-virus and Internet security protection across multiple touch-points, from e-mail and the Web to emerging threats such as information theft, social engineering and the risks involved with using social media as a marketing tool
Reduces hassle - with an uncluttered management console

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), said: "More than ever businesses need to be aware that the potential impact of cybercrime must not be underestimated. With our increased dependency on information technology, not protecting your business could mean the end of your business.

"After the 2008 financial crisis, the OECD began to re-examine today's potential 'global-shocks'. Alongside the expected threats: financial crises, pandemics and social unrest, the OECD also included 'cyber risks' for the first time. AVG's recent Cybercrime Futures report highlights the increasing risks we all face and provides a call to action for businesses to protect themselves."

Businesses must:

Equate online security with corporate governance and brand protection, and make it a boardroom issue. This is not just a technology debate.
Protect, and keep protection updated for all computers and mobile computing devices that are brought in or taken home by staff, contractors, clients and visitors.
Promote strong password management, with password and username combinations that are not easy to guess and which include a combination of letters and numbers.

AVG Business Edition products rated first in ease of use by Tolly Independent Testing Labs and AVG Anti-Virus Business Edition 2011 was awarded five stars in value for money by SC Magazine.

"AVG Internet Security Business Edition 2012 aims to be the simplest, most tailored security software for SMBs available," Borrett said. "For businesses looking for protection without impeding performance, AVG is the most compelling solution on the market. With enhanced ergonomics and cost savings, customers can essentially set and forget - with peace of mind that we will take care of the rest while they interact in the connected world."

In addition to security technology, AVG's information-packed Business Resource Centre provides customers with guidance to stay up to speed on the latest security trends. Security needs are rarely the same for every organisation. AVG helps SMBs select the protection that is right for their business via an easy-to-use online security audit tool. After a short questionnaire about their business, customers receive a detailed report containing hints and tips to better protect their data.

Availability and Pricing

AVG Internet Security Business Edition 2012 and AVG Anti-Virus Business Edition 2012 are available in five-seat increment multi-packs with one and two year licence periods. Pricing for a one-year, five-seat license for AVG Internet Security Business Edition 2012 is A$317.20 (NZ$334.79). A one-year, five-seat licence for AVG Anti-Virus Business Edition 2012 is A$199.99 (NZ$215.99).

Paid AVG products come complete with free telephone support from the AVG (AU/NZ) support centre in Melbourne, backed up by free technical support by e-mail.

Keep in touch with AVG (AU/NZ)

For breaking news, follow AVG (AU/NZ) on Twitter at twitter.com/avgaunz
Join our Facebook community at www.facebook.com/avgaunz
For security trends, analysis, follow the AVG (AU/NZ) blog at resources.avg.com.au

Don't give your identity away

Mon, 19 Sep 2011 14:00:00 GMT

AVG (AU/NZ)'s easy to follow tips for protecting your identity from cybercrime.

Melbourne, 20 September 2011 - You can save yourself hours of wasted time cancelling cards and chasing up your bank to reclaim stolen cash by being vigilant and following these simple steps from AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific.

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), says: "People are giving away their personal information and opening themselves to identity fraud by failing to be alert to the ramifications of their online activities."

In today's digitally connected world, having your identity stolen is all too easy and the consequences of losing your identity are all too serious.

Identity fraud sees criminals clone your identity for monetary gain such as opening bank accounts in your name, redirecting your post to another address, or even securing a passport using your details.

So what can you do to prevent the fraudsters getting enough of your personal details to wreak havoc with your finances and your life? AVG (AU/NZ) has compiled a list of tips to help you keep the cyber criminals at bay.

Don't throw away anything that contains personal identification information - shred or rip up all bank statements, utility bills, application forms, chequebook stubs, card receipts and letters carrying personal details.
Be aware of phishing phone calls - where you're conned into giving away personal information over the phone - get a return phone number, check it is a legitimate organisation and call them back.
Be very alert online - phishing attacks are a growing problem. Don't respond to emails asking for personal information such as account details, usernames, passwords or credit card details.
Set strong passwords - When 20,000 Yahoo, AOL and Hotmail passwords were hacked into last year, it was found that the most popular password was '123456'. Cyber criminals have sophisticated hacking technology so it is vital to set long passwords with illogical combinations of letters, numbers and symbols. And change them regularly. Social networking sites can be an open conduit to your data. Always log out at the end of each session.
Monitor your credit status regularly - Then you'll be aware of who is doing credit searches on you and if any new accounts have been set up in your name.

Borrett says, "If you suspect fraudulent activity then act fast and contact your bank, credit card, store card merchandiser, utility and phone companies so they can monitor irregular activity. Other businesses such as Secure Sentinel offer loss assistance and identity theft detection services."

Keep in touch with AVG (AU/NZ)

For breaking news, follow AVG (AU/NZ) on Twitter at twitter.com/avgaunz
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For security trends, analysis, follow the AVG (AU/NZ) blog at resources.avg.com.au

Cybercrime risk a perfect storm brewing, warns AVG report

Thu, 15 Sep 2011 14:00:00 GMT

'Wetware' a crucial factor in increasingly dangerous cybercrime scenarios

MELBOURNE and AMSTERDAM, 16 September 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, has released a new report commissioned by AVG Technologies which reveals how the explosion in size and complexity of global cybercrime, combined with the surprising complacency of younger users, is putting lives at risk.

The report, authored by the research agency The Future Laboratory, reveals that while cyber criminals and malicious programs are becoming increasingly sophisticated and difficult to detect, users are, alarmingly, becoming less vigilant about protecting their online devices. The combination of these two factors presents a potentially disastrous cybercrime scenario.

Also highlighted in the report is the phenomenon of so-called 'wetware', in which the weak link in the security chain is not the technology but rather the human user. The growing risk stems not just from technology (software or hardware) but increasingly from human action (wetware).

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), said, "If the weakest link in the Internet security chain is the person in front of the computer, security experts are now warning that the rise of social networks is leading to a rise in social engineering.

"Just as increased security provision by automotive manufacturers means that to steal a car today you have to steal the keys, with computer systems now capable of being comprehensively protected, the easiest way to get into a home or business computer is now through its owner."

A third of Europeans surveyed by AVG and Future Poll don't update their anti-virus protection. It seems that increasingly cyber criminals are focusing on deceiving the human rather than the machine, fooling the user into downloading and installing malicious software by posing as anti-virus providers or another trusted source. This means of entering a user's computer bypasses the normal security checks and makes the 'wetware' the weakest link.

The key findings of the report were as follows:

Cybercrime is on the increase as the tools and tactics which were previously used by hackers to cause disruption to machines and networks have been monetised by criminal gangs through bank fraud and ID theft.
Smartphones are no longer just phones, they are mini PCs, and consumers fail to realise that this makes them as vulnerable to cybercrime as a computer. Just 4 percent of French Internet and smartphone users are concerned about smartphone viruses. Money can be taken almost unnoticed through premium rate SMS fraud - a crime which consumers are unlikely to spot.
Consumers are aware of the need for anti-virus protection but nearly one in ten of those surveyed fail to keep their protection updated. Alarmingly, the 18-35 age group (often cited as the group which is most digitally aware) is particularly complacent about this.
Increasing integration of the Internet into physical systems makes us increasingly vulnerable to cyber-attack. The 'Internet of Things' will soon become part of our connected world, opening new opportunities for hackers to cause harm and havoc.

The author of the report, Dr Antonia Ward of The Future Laboratory, said of the findings, "It's clear that cyber criminals are getting more and more sophisticated, not only in their programming but also in their methods. The idea that they're moving from using weaknesses in the software to attacking the 'wetware' is a disturbing one, and demands that we respond by improving people's awareness of these rogue programs so that they aren't so easily deceived."

JR Smith, CEO of AVG Technologies, said "The potential impact of cybercrime must not be underestimated. After the 2008 financial crisis, the OECD began to re-examine today's potential 'global-shocks'. Alongside the threats you expect - financial crises, pandemics and social unrest - they also included 'cyber risks' for the first time. The British government alone has allocated £63m to fight cybercrime this year.

"It's increasingly evident that each unprotected individual makes us all vulnerable, so it's vital that as a global society we find ways to address this trend and ensure that we are protected together. We're securing people's digital life, or as we like to say: Providing Peace of Mind to the Connected World," he added.

According to the report, the Generation Y users, those who have grown up with an awareness of digital threats, are the most reckless about not protecting themselves. Almost half the UK's 18-35 year olds don't update their anti-virus software. If they continue to behave like this as they grow older and gain more wealth and responsibility, then we could witness a cybercrime disaster affecting not just personal users but also businesses and governments.

Five key threat scenarios identified in the report:

Car-hacking - Hackers could take control of your car's door locks, dashboard displays and even its brakes.
Jailhouse Rocked - Prisoners could be sprung from jail using only a USB stick.
Health Scare - Saboteurs could threaten the wellness technologies we depend on to keep us healthy.
Sniffers & Blackouts - Burglars could monitor your activities, then reprogram your home security systems from afar.
Grid-Jacking - Scammers and terrorists alike could find opportunities in hacking into the Smart Grid.

Full report: Cybercrime Futures (34 page, PDF)

About the report:
AVG Technologies commissioned The Future Laboratory to develop this white paper. In addition to the qualitative research, it contains quantitative research conducted by Future Poll. Future Poll is the research division of The Future Laboratory, one of Europe's foremost consumer research, trends, insight, forecasting and brand innovation consultancies. Via its online network, LS:N Global, it speaks to 300 clients in 14 lifestyle sectors on a daily, weekly and monthly basis.

The survey, conducted online in August 2011, polled the opinions of 7,000 respondents aged 18+ living in the Czech Republic, France, Germany, Italy, Poland, Russia and the UK. Unless otherwise stated, all statistics in this report refer to this survey, and should be credited thereafter as 'Future Poll for AVG Technologies, 2011'.

Keep in touch with AVG (AU/NZ)

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Join our Facebook community at www.facebook.com/avgaunz
For security trends, analysis, follow the AVG (AU/NZ) blog at resources.avg.com.au

Online Forms: What You Can and Can't Enter Safely

Mon, 12 Sep 2011 14:00:00 GMT

AVG (AU/NZ) helps you recognise the trouble signs and avoid online fraud.

Melbourne, 13 September 2011 - In the digital world it is becoming much more difficult to know who to trust with access to the valuable information you store in digital form. Things are not always what they seem, and criminals from around the world are creating new and inventive ways to steal data from unsuspecting users. AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, provides a guide about what information you share and with whom you share it.

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), says: "In the real world, we have a lifetime of experience to help us distinguish between who is trustworthy and who is not. This informed awareness is not yet at the forefront of our activities in the digital world. And it is leaving the door wide open for cyber criminals."

Online forms: deciding who to trust

AVG (AU/NZ) advises you to check the following before you hit the Submit button for an online form containing your personal information:

Make sure you know what company is operating the web site and whether it is legitimate.
Look for signs that indicate the site has been reviewed by independent site verification organisations, such as VeriSign.
Ensure the padlock symbol is visible in your browser status bar - this means the site is secure and using encrypted (https) communication so nobody can intercept and misuse your data.

Recognising the trouble signs

AVG (AU/NZ) also highlights the following indicators of trouble and warns you should be very careful about providing any information to a site where:

Your security software or web browser shows the page is dangerous.
You accessed the web page through a link in an e-mail message from someone or some company you don't know - this is spam and you should never be tempted to click through.
You accessed the web page through a link from a company you know but which contains text that tries to scare you into providing important private information such as passwords - this is known as phishing; never give away passwords or other sensitive information.
Your web browser warns you about certificate issues (e.g. not signed by a valid authority, a certificate meant for other URL address or expired). You should also always check that the URL in your browser status bar is correct for the company you believe you are visiting on the web. In particular, look out for these warning signs:
- The domain name is totally different from the company name or its area of activities.
- The domain name contains characters that can be easily mistaken for other characters (e.g. using a capital 'i' in place of a small 'L').
- The top-level domain name contains an unexpected country code - for example, you believe you are visiting a site in Australia, but the domain is cn (China) instead of au for Australia.

Deciding what kind of information is safe to provide

Borrett says: "By dividing your personal information into three levels of importance or privacy, it will be significantly easier for you to consider how to respond to requests for your details. Careful consideration will then become automatic: do you really want to give your data to this particular web site; and do they really need this kind of information?"

1. Top Secret

The Top Secret category covers all sensitive personal information that can easily be misused by a data snatcher or cyber criminal. If you provide this data, you must be completely sure that the web site is both secure and authorised.

Examples include: login names and passwords; credit/debit card numbers, expiration and 3-4 digit card verification codes; bank account numbers; passport number or other government identity information such as Medicare number or Centrelink details.

2. Risky

Information in this section is not as sensitive as the Top Secret data, and may already be in the public domain, but you should still be careful to whom you provide it, as it could readily be misused.

Examples include: e-mail and postal addresses; phone and fax numbers; personal photos; employer information; income and asset values; car licence plate/registration.

3. Safe

This category contains all information not attached to your name, so it can't be used to track you as an identifiable individual over the Internet.

Examples include: votes in Internet polls; opinions and blog comments; citizenship or nationality information; age, gender, job description.

Borrett concludes, "It's far better to err on the side of caution and spend an extra minute or so considering the safety aspects of the web site than to just blindly trusting your personal information to what could be a criminal web site."

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AVG survey reveals Australian and New Zealand cities most at risk of online fraud and data loss

Tue, 06 Sep 2011 14:00:00 GMT

Christchurch most security savvy, Perth most at risk of being 'digitally duped'

Melbourne and Auckland, 7 September 2011 - Which Australian and New Zealands cities are most at risk of stolen identities, email security breaches, fraudulent credit card charges or lost personal data? Leading anti-virus and Internet security software distributor AVG (AU/NZ) Pty Ltd today announced the results of a survey* of online and mobile consumer behaviour across the five major cities in each of Australia and New Zealand to uncover who is most likely to be 'digitally duped'.

AVG Technologies also conducted the survey in the US and UK and as a country, New Zealand had some of the lowest (best) scores across the survey.

Australia

In Australia, Perth topped the list, making it the most at-risk city based on responses to 10 questions. Brisbane was ranked second. The age-old Sydney-Melbourne rivalry is no closer to being solved following the survey, with both cities placed equal third. Adelaide ranked fifth to be the most security savvy city overall in the survey of 1251 people in Australia.

Perth:
It was not all bad news for Perth. It recorded the second best result for backing up, with only 24 per cent of people surveyed saying they don't backup their computer data, to be beaten only by Sydney (22 per cent). Adelaide fared worst in the backup stakes with one in three respondents (32 per cent) not backing up data at all.

Brisbane:
People in Brisbane had the loosest lips in the survey, with 28 per cent of respondents admitting they have shared a password with at least one other person, compared to 22 per cent of those in secret-keeping Adelaide.

Melbourne:
Melbourne had the second best password confidentiality result in the survey, with just one in four respondents (25 per cent) saying they had shared a password with someone else, to be beaten only by Adelaide (23 per cent).

On the flip side, Melbourne had the second worst record for backing up, with 27 per cent of those surveyed admitting they did not back up their computer data. Only Adelaide had a lower backup rate (32 per cent), with Sydney scoring best (22 per cent).

Sydney:
The survey revealed more people in Sydney (78 per cent of respondents) backup their computer data than those in any other Australian city. Melbourne had the second lowest backup rate (73 per cent), with Adelaide the worst (68 per cent).

Adelaide:
People in Adelaide appear best at keeping secrets, with just 22 per cent of respondents having shared a password with someone else. Brisbane fared the worst, with 28 per cent admitting telling another person a password.

Despite being ranked Australia's lowest-risk city overall, Adelaide had the worst record when it comes to backing up computer data: one in three people surveyed (32 per cent) said they don't back up, compared to 22 per cent in Sydney.

Across the board, the survey showed many Australians are putting themselves at risk of identity theft, viruses and malware with poor PC security habits and a lack of comprehensive protection. Of those surveyed in the five Australian cities:

22 per cent have been the victim of a phishing scam
25 per cent have shared online passwords with at least one other person
12 per cent do not run an anti-virus scan at least monthly
73 per cent do not use an identity monitoring service or other form of identity protection service.

New Zealand

Of the 1100 consumers surveyed in New Zealand, 59 per cent used more than one password online; 54 per cent do not use a password on their mobile device and of those that do, another 87 per cent have not changed the password in the past year. Even more revealing, 74 per cent don't take active measures to backup their phone's data - many relying on their provider to restore their contacts should an accident occur.

Many consumers are also unknowingly putting themselves at risk of falling victim to identity thieves, viruses and malware with bad PC habits and a lack of comprehensive protection. Of the more than 1,100 New Zealanders surveyed online:

30% don't back up the data on their PC
39% admit to sharing online passwords with at least one other person
18% have been fooled by a phishing scam
75% don't use an identity monitoring service

The rankings of the five cities in New Zealand are (worst to best):

Auckland
Napier-Hastings Urban Area
Wellington
Hamilton Urban Area
Christchurch

While the threat is high for many in New Zealand, the report isn't all bad. AVG found 69 per cent use two or fewer credit/debit cards each month for online purchases and more than 66 per cent of Kiwis online are checking their online banking accounts at least once per week for errors. In addition to a high level of caution around personal finances online, 82 per cent also claim to have never been fooled by an email phishing scam within the past year.

Mobile Protection and Backups

The survey highlighted some poor mobile protection habits. While most of those questioned (77 per cent) use three or more passwords online, less than one in five (18 per cent) had changed the password on their mobile device in the past year.

The survey also revealed different attitudes to backing up computers and mobile devices. While 74 per cent of those surveyed back up their computer data using cloud or another service, little more than one in three (36 per cent) back up their mobile devices.

"As more data is stored on more devices - and more cyber criminals attempt to get their hands on it - consumers need to be vigilant about safeguarding their personal information," said Lloyd Borrett, Security Evangelist at AVG (AU/NZ).

"Consumers are getting better at recognising and addressing online threats, but it's vital to ensure all your bases are covered. Taking some security measures and overlooking others - such as backing up your PC and not your smartphone - is like locking your door and leaving the windows open. Comprehensive online protection means covering all Internet-enabled devices - smartphone, tablet and PC."

To help consumers protect themselves even more, AVG also unveiled AVG Internet Security 2012, a nimble, high-performance Internet security suite that answers consumers' calls for simplicity, dependability and freedom of choice. Based on its connection-acceleration technology, light footprint and scanning speeds, AVG is at the forefront of security innovation and provides first-class protection without hampering today's connected consumer.

"AVG is committed to helping consumers and businesses protect themselves and the things they care about the most," said Borrett. "Computers and devices have become an extension of every individual at work and at play - and the more we protect these machines, the more we protect ourselves."

In addition to installing a robust anti-virus program on all your online devices, AVG recommends the following simple steps to minimise the risk of fraudulent charges, identity theft and personal data loss:

Practice safe shopping - use one credit card with a low spending limit for all online purchases. Monitor this account regularly and flag any suspicious activity immediately to the bank or financial services provider.
Don't pass on passwords - change passwords regularly; use variations for each online account; and never share them with others.
Back up PCs and mobiles - back up data on all your computers with external hard drives or a cloud-based solution - and don't forget your mobile devices.
Protect data on the go - the more personal information shared via mobile devices, the more hackers will target these tools. AVG's free mobile security application, AVG Mobilation for Android smartphones and tablet computers not only adds protection from malware, it can remotely wipe the device if it is lost or stolen.
Don't take the bait - be wary of phishing scams. Never click on links in emails supposedly from banks or other financial institutions. Go directly to their URL and enter your login information from their web site home page.

Download AVG Internet Security 2012 and learn more about AVG's ecosystem of security and Internet lifestyle products at www.avg.com.au.

About the Survey
* AVG (AU/NZ) commissioned Research Now, a leading global online sampling and online data collection company, to survey some 1250 consumers in 5 Australian cities and some 1100 consumers in 5 New Zealand cities who own an Internet-connected device and have Internet-access at home between 5 August and 22 August 2011. Individuals in the United Kingdom and USA were also surveyed.

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AVG Introduces Internet Security 2012

Thu, 01 Sep 2011 14:00:00 GMT

Increased protection, improved performance with enhanced ease of use - Providing peace of mind to the connected world

MELBOURNE and AMSTERDAM, 2 September 2011 - AVG (AU/NZ) Pty Ltd, the Australian, New Zealand and South Pacific distributor of the award-winning AVG Internet and mobile security software, today announced the availability of AVG Internet Security 2012. With new protection technologies, computer performance enhancements and content download acceleration, AVG 2012 is lighter, faster and smaller than any previous AVG product.

"Ease of use, value and trust equal peace of mind," said Lloyd Borrett, Security Evangelist at AVG (AU/NZ). "AVG is more than just an anti-virus company. It's a secure, community-driven digital ecosystem dedicated to helping consumers protect themselves and the things they care about the most. Computers and devices have become an extension of every individual at work and at play. In today's world, we're not just securing machines. We're securing people's digital life, or as we like to say: Providing Peace of Mind to the Connected World."

In addition to AVG's multi-layered protection using signature-based anti-virus, heuristics and behaviour-based threats detection, AVG 2012 comes with the all-new AVG Accelerator and AVG Advisor features as well as additional protection technologies.

AVG Accelerator optimises file and video downloads on selected sites to minimise waiting time. Responding to users' request for a fast and smooth content download while online, AVG Accelerator enhances the user experience to provide peace of mind.

AVG Advisor constantly monitors the computer and proactively advises about available remedies and optimisation possibilities for various computer problems the user may have.

"AVG has 98 million active customers who are constantly helping us improve our products," said Yuval Ben-Itzhak, CTO of AVG Technologies. "We analysed their feedback and used it to develop new products that better serve their needs while connected online. We enhanced AVG Internet Security 2012 as a result of listening to our users who asked for peace of mind, better security against threats and an optimised computing performance."

Key footprint achievements of AVG Internet Security 2012 compared to AVG Internet Security 2011:

50% smaller download size and faster install time
45% reduction in disk space on average
20% less processes and memory usage
10% faster load time

Complementing this new product release, AVG Internet Security 2012 also includes the integrated security firewall and AVG LinkScanner, which provides users with peace of mind when browsing, shopping and banking. AVG Internet Security 2012 fully integrates with AVG's ecosystem of security and Internet lifestyle products and applications, and it is available for download at www.avg.com.au.

Ease of use

AVG's customers made it clear there is nothing more frustrating than software that slows them down or gets in their way. They want to be fully protected without even noticing that a virus security or Internet security product is installed. With AVG Internet Security 2012, AVG returns to its roots with a lean, mean solution that simply gets the job done. Users are protected, not hampered.

Value

AVG listens to its 98 million active users worldwide to help anticipate their needs, understand the complexity of their digital landscape and then simplify their security experience and supporting technology. AVG knows its customers need different products for different needs. Customers now have more than one computer in their homes: they also have different digital access points and are increasingly using their smartphones to access the Internet. AVG's product range allows consumers and small businesses to choose a security technology specific to their needs or devices. From Free to Internet Security, from Windows PC to Android mobile devices, there is an AVG product to protect people.

Trust

AVG 2012 reflects 20 years of trusted security experience. As the world of technology continues to change, AVG stands at the forefront of security innovation. AVG has 98 million active users, whose feedback has been imported into the design of AVG 2012. They are proof that AVG provides first class protection and they are AVG's partners in striving to improve with every new version. The company's mission is to be its customers' most trusted ally and advisor, enabling them to achieve their digital potential securely, safely and with no hassle. The AVG community also helps the company improve in two ways: firstly, they provide the threat information which helps AVG improve protection; secondly, they share what they would like to have in future products, which helps AVG improve its products, so that each year AVG continues to offer cutting edge technology to its customers.

Availability and Pricing

The complete AVG 2012 family of paid consumer products (including AVG Internet Security 2012 and AVG Anti-Virus 2012) is available now at www.avg.com.au, as well as through a large network of independent software resellers throughout Australia, New Zealand and the South Pacific.

Pricing for a one-year, one-seat licence for AVG Internet Security 2012 is A$69.99 (NZ$74.50). A one year, one-seat licence for AVG Anti-Virus 2012 is A$51.50 (NZ$53.99). Two year licence periods are also available, plus multi-packs of 2, 3, 5 or 10 seat licences.

Paid AVG products come complete with free telephone support from the AVG (AU/NZ) support centre in Melbourne, backed up by free technical support by e-mail.

AVG Anti-Virus Free Edition 2012, plus AVG LinkScanner for Windows or Mac, AVG MultiMi and AVG Mobilation Free are also available free from www.avgfree.com.au.

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Home-based workers open door to risky business

Mon, 29 Aug 2011 14:00:00 GMT

Time to address security as teleworkers' time comes, AVG (AU/NZ) warns

Melbourne, 30 August 2011 - Australian companies looking to reap productivity benefits by allowing employees to work from home are putting their business in jeopardy if they do not address the added security risks of an increasingly mobile workforce, leading anti-virus and Internet security software distributor AVG (AU/NZ) Pty Ltd has warned.

In Australia, about one in four employees spends at least part of their working week on the job at home¹. While the rate has remained steady for six years², the rollout of the National Broadband Network (NBN) and rapid uptake of powerful mobile computers, tablets and smartphones is set to drive growth in the number of teleworkers and non-office based workers.

"The Department of Broadband Communications and the Digital Economy has said the NBN will make it easier for people to work from home. On the flip-side, it will also make it easier for company networks to be hacked and valuable information to be lost or stolen if businesses do not put the right protection measures in place for newly mobile workers," said Lloyd Borrett, Security Evangelist at AVG (AU/NZ).

Mobile devices and home-based connections can significantly boost employee productivity when used conscientiously. Teleworking can increase output, reduce sick days and lower costs, by allowing businesses to operate from smaller premises and help retain skilled staff by fostering trust and loyalty.

Home-based workers in a US survey³ said they would rather give up their favourite TV show (54%), an extra hour of sleep (48%), swear off a favourite food (40%) or take a pay cut (40%) than stop telecommuting.

Yet all the benefits of teleworking will be lost if fundamental security issues are not addressed. In the US survey, more than two-thirds of telecommuters said they didn't receive IT security training in preparation for home office work. One in three never backed up their data.

"An external data connection will always represent additional security risk, especially if mission-critical business data is being transmitted," Borrett said.

"The changing mobile worker landscape has created a constant need to define and measure the parameters within which these new worker types operate and implement back up and security measures that protect them.

"Mobile workers now exist in many forms. In addition to home-based employees, remote connections to company data may extend to field staff, partner companies sharing data links with the business, freelancers, consultants and contractors.

"These workers are very often mobile, semi-permanent, occasionally 'hot desking' or completely reliant upon an Internet connection to work with or for the company. They work on a range of potentially unsecured devices to connect in numerous ways including through email, Instant Messaging services and video conferencing services from Skype to Google+ to Facebook and Microsoft Live Messenger.

"This set-up poses a security risk and needs to form part of an IT security policy, no matter how basic, a company decides to follow," Borrett said.

Traditional desktop and network security solutions need to be coupled with mobile protection offerings such as AVG Mobilation security software for Android smartphones and tablet computers. It's built to ensure employees stay safe at home or on the move while connected back to the business, even using insecure Wi-Fi.

"Under a robust and up-to-date Internet security umbrella, companies of all sizes should be able to reap rewards by empowering their workforce with mobility and flexibility to work from home or other locations - while protecting their business information and networks," Borrett concluded.

To help SMBs address the policy, technology and process issues involved with securing their smartphones, tablets, workstations and/or servers, AVG has created a set of AVG Small Business Security Guides which provide simple but effective steps small business owners can take to secure their business. Also, for video tips from AVG (AU/NZ), see: www.youtube.com/user/avgaunz

1 The Sensis® Business Index - Teleworking, 2009.
2 The Australian Bureau of Statistics, Locations of Work, November 2005.
3 Staples Advantage survey, USA, May 2011.

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More Small Businesses Choose AVG for Online Protection and Complete Peace of Mind

Thu, 11 Aug 2011 14:00:00 GMT

AVG is the Internet security provider of choice for one in four small businesses worldwide

Melbourne, 12 August 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, today announced that an independent study conducted with GFK shows that 25 percent of small businesses worldwide have selected AVG as the their trusted Internet security provider of choice.

AVG Business Edition products are designed exclusively to meet the needs of the most nimble of small and medium sized organisations. AVG products are high on protection, light on resources and easy to use at all times. AVG solutions were recently ranked No. 1 for ease-of-use by Tolly Independent Testing Labs. The products also earned the highest five-star honour in respect to value for the money by SC Magazine, and have achieved finalist standing for the prestigious Small Business Technology SMB Influencer awards.

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), said, "AVG has considerably higher levels of satisfaction among small business users in comparison to other brands. This has been achieved by holding true to basic but important product philosophies that centre on providing everything that small entities need to protect their business, without bogging them down with everything they don't. This equates to incredible value, unrivalled efficiency and the utmost protection for businesses on the move. It's all about helping customers keep pace while providing them with complete peace of mind."

AVG is playing a prominent role in helping customers stay up to speed on the latest security trends and issues via its information-packed Business Resource Centre. In addition, because security needs are rarely the same for every organisation, AVG (AU/NZ) also helps small businesses select the customised protection that is right for their business via an easy-to-use AVG Online Security Audit. By taking two minutes to answer some questions about their business, people will receive a customised report containing hints and tips to better protect their business.

In light of recent security breaches at large, high-profile organisations around the world, many industry experts are reporting that SMBs are in a particularly vulnerable position as cyber criminals take aim for financial gain at a sector that is traditionally less up-to-date on their security protection. In addition, recent court rulings in the US show a critical shift in liability may be emerging for small businesses in respect to the financial industry's willingness to absorb the skyrocketing costs of identity theft and fraud via the World Wide Web. Small businesses can better protect themselves via the use of comprehensive Internet security and identity protection tools, such as those offered by AVG.

"I think a lot of small business owners view security as just one more hassle that keeps them from focusing on what matters most - running their business," said Borrett. "AVG's proposition is a fairly simple one but it is innately effective. Install the software and get back to work without fear. We won't slow you down and you don't have to give security a second thought - we'll handle the details. That's our mantra and we're pleased that it's earning praise from customers and industry luminaries alike."

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Don't say goodbye to your digital devices (and your business) at the airport

Mon, 25 Jul 2011 14:00:00 GMT

AVG (AU/NZ) gives tips to make sure your smartphone, tablet or laptop doesn't get lost in transit

Melbourne, 26 July 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG anti-virus and Internet security software in Australia, New Zealand and South Pacific, observes that almost every business traveller now takes at least one mobile device to the airport. Not everyone still has them all when they reach their destination.

Smartphones, tablet computers and laptops are increasingly popular travelling companions - they're also among the items most commonly left behind on planes and in airports.

Travellers left more than 11,000 laptops, tablet PCs, smartphones and USB memory sticks at US airports in the past year, according to a recent survey¹. Another study² found more than 800,000 laptops were stolen or lost at airports in the US and Europe in 2008. Up to seven in every 10 laptops lost at airports worldwide are never reunited with their owner.

In Australia, the number of mobile phones reported lost or stolen has doubled in the past five years to 200,000 annually - that's 4000 a week, or one every three minutes.³

Up to 50 mobile phones a month - 600 a year - are lost and never reclaimed at Sydney Airport alone, where all lost property is bundled up each month and sent to be sold at an auction clearing house. Smartphones are now a high, fast growing, proportion of all mobile phones.

In the rush to disembark, business travellers leave behind lots of precious cargo - usually in the seatback pocket of the plane. Back in the terminal, most laptops are lost at security checkpoints, gates and lounges. Food courts, restrooms and baggage claim areas are other places devices and their owners tend to part ways.

"Business trips are meant to be productive. Losing a smartphone, laptop or tablet computer can turn that business opportunity into a frustrating, stressful and costly exercise that can cause you to lose more sleep than jet lag," Lloyd Borrett, Security Evangelist at AVG (AU/NZ), said.

"There's the inconvenience of filing reports and re-tracing steps and the cost of replacing the device, but perhaps the biggest cost is the loss of business and personal information.

A lost tablet, phone or laptop is a bitter pill to swallow

"Most mobile devices are packed with valuable, often confidential, potentially irreplaceable business and personal information including contacts, photos, videos, emails, meeting notes, presentations and calendars. That makes it vital for travellers, especially those carrying sensitive company information, to protect their device - and their business - from theft or loss in transit.

"Amazingly, while more than half (53%) of travellers said their laptops contained sensitive or confidential business information, two in every three (65%) said they did nothing to protect or secure it.²"

Losing a laptop, tablet or smartphone with unsecured business data on it could have devastating results in terms of fraud, identity theft, reputation damage and lost business - particularly for small to medium-sized organisations (SMBs) that may not have the same resources to rectify the problem after the event.

"The good news is there are steps smartphone, tablet and mobile computer owners can take to make sure they don't say bon voyage to their devices in transit - plus new ways to increase the chance of being reunited with your lost or stolen phone, tablet or laptop if it does go astray," Borrett said.

Tips to protect your digital devices

Look - Don't leave your smartphone, tablet or laptop unattended. Common sense, right? Yes, but more than 40% of British travellers said their laptop disappeared after asking fellow passengers to watch it for them!
Backup all your information regularly - your address book, calendar, phone numbers and anything else you don't want to lose. More than half the British passengers confessed their private data was not protected - and a similar number said the data on the laptop was their only copy2.
Lock - Use your mobile device's security features. Set a personal identification number (PIN) or password that must be entered before anyone can use it or access voice messages.
Label - Clearly label your device with a name and an alternative contact number. Phones and laptops often end up collecting dust in lost property boxes because there are no clear contact details. (A Good Samaritan won't be able to re-call your last dialled number to find you if your smartphone is PIN or password-protected.)
Record - your handset's IMEI number and keep it somewhere safe. Every mobile has a unique electronic 15-digit serial number. You can get your IMEI by dialing *#06#.
Block - Ask your network carrier to block your mobile phone handset if it is lost or stolen, using your IMEI number. You can unblock it if you get it back.
Get it back - install security software that helps you locate your device and retrieve or delete the information on it remotely.

All is not lost

Network carriers don't track lost or stolen phones, but new security software can do that - and more. AVG Mobilation is a free security solution that offers protection for Android smartphones and tablets.

As well as scanning, detecting and eliminating mobile nasties like viruses and malware, AVG Mobilation can help you track and locate a lost or stolen Android smartphone or tablet on Google Maps using GPS. It has PIN and password protection so no-one else can use your device.

You can use it to remotely lock your missing device, or send a message to the tablet or phone. You can even ring your missing device - even if the phone is on silent! To keep your private information private, a remote wipe feature lets you remove all your personal information from your lost smartphone or tablet.

And so you don't have to start from scratch, it backups all your contacts, call logs, bookmarks, messages and any apps you've installed, all to an SD card.

"With AVG Mobilation for Android, tablet and smartphone users have peace of mind knowing their valuable data and devices are protected and secure no matter where their travels take them," Borrett said.

To help SMBs address the policy, technology and process issues involved with securing their smartphones, tablets, workstations and/or servers, AVG has created the AVG Small Business Security Guide: Securing your start-up or small business, which provides some simple but effective steps small business owners can take to secure their business. Plus AVG's Business Resource Centre has a library of guides and tools that can help you protect your business from identity theft, data breaches, online banking break-ins and other computer crimes.

For the series of informative security tips, how-to's and fact sheets see: www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see: www.youtube.com/user/avgaunz

Keep in touch with AVG (AU/NZ)

For breaking news, follow AVG (AU/NZ) on Twitter at twitter.com/avgaunz
Join our Facebook community at www.facebook.com/avgaunz
For security trends, analysis, follow the AVG (AU/NZ) blog at resources.avg.com.au

References:
1. Credent Technologies survey, 2011.
2. Ponemon Institute study, 2008.
3. Australian Mobile Telecommunications Association.

Threats to SMBs Created by Staff Using Their Own, Unprotected Mobile Devices

Mon, 18 Jul 2011 14:00:00 GMT

Tablet PC and smartphone use in the workplace opens companies to cyber attack.

Melbourne, 19 July 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG anti-virus and Internet security software in Australia, New Zealand and South Pacific, warns the BYOD 'Bring Your Own Device' to work phenomenon is catching SMBs off guard and exposing them to malware attacks and other cyber crime.

The trend, dubbed by analysts as the 'consumerisation of IT', has seen staff in rapidly growing numbers bringing their own mobile devices to work and using them for business purposes. AVG (AU/NZ) says companies of all sizes should be re-evaluating how they protect business-critical data and manage IT equipment use.

One of the major factors in this area is the meteoric rise in popularity of the tablet PC. The use of iPads, Blackberry Playbooks and all manner of Android-powered mobile devices is catching the comparatively slower moving business IT world off guard.

AVG (AU/NZ) warns that too few companies have policies governing how employees use tablets and smartphones. Workers are bringing these devices into the workplace and connecting them to the company's Wi-Fi network. This not only provides them with access to the Internet, but it also allows the workers to synchronise these devices with company computers. All of this is happening without any additional layers of security control being put in place to lock down their impact.

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), said, "With tablet PCs and smartphones now starting to populate SMB offices and operations, we need to question whether workers are now replacing management and IT managers as the true IT decision makers."

Recent research by the Ponemon Institute on behalf of AVG Technologies has some telling indicators for the way IT is being managed. The research found that less than half (43 per cent) of consumers surveyed considered security features to be important when deciding which smartphone to purchase. Only 19 per cent have passwords and a meagre 10 per cent have both keypad locks and passwords.

The business IT security solution must then include anti-virus protection, such as AVG Mobilation for Android smartphones and tablets, to automate the protection of these devices and the business data that inevitably ends up on them. This cloud-based technology is simple to use, always up-to-date, plus light on device resources and battery life.

Borrett said: "If businesses work smart and use technologies like this, then they can keep even the newest and most unpredictable attacks in check."

To help SMBs address the policy, technology and process issues involved, AVG has created the AVG Small Business Security Guide which provides some simple but effective steps small business owners can take to secure their business. Plus AVG's Business Resource Centre has a library of guides and tools that can help you protect your business from identity theft, data breaches, online banking break-ins and other computer crimes.

For the series of informative security tips, how-to's and fact sheets see www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see www.youtube.com/user/avgaunz.

Keep in touch with AVG (AU/NZ)

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For security trends, analysis, follow AVG (AU/NZ) blogs at resources.avg.com.au

What Security Impacts Do Mobile Devices Have On Your Business?

Tue, 12 Jul 2011 14:00:00 GMT

AVG (AU/NZ) says SMBs can no longer rely on the King Canute approach to iPhone and Android security.

Melbourne, 13 July 2011 - As a small business owner or employee, you and your fellow staff members are probably keen to get your hands on the latest smartphones, tablet PCs and portable laptop computers to help you with your daily routine in and out of the office.

Indeed, you probably already have one. The results of a Telstra online survey recently revealed that smartphone ownership has now reached 46 per cent of the mobile phone-owning population in Australia, and will reach 60 per cent by the end of 2011. Almost half of those surveyed (47 per cent) admitted to accessing the Internet from their smartphones during work hours, 13 per cent during business meetings.

Thus the King Canute approach to holding back the flood tide of mobile devices into your business is no longer possible. It's time to recognise the security threats posed by these devices and put in place the technology, procedures and policies to deal with them.

Does lots of power pose possible threats?

Such is the sophistication of today's mobile devices that they mirror their desktop computer equivalents in almost every sense. Smartphones today are packed with an immense amount of storage and computing power compared to even five years ago.

The famous quote, "With great power comes great responsibility", is true in this case too. Your employees' mobile devices are now as much a part of your IT resources as the server or database that you keep your client records on. This in itself means that the apps and files on employees' devices now start to form a solid element of business risk.

A recent survey carried out by the Ponemon Institute on behalf of AVG Technologies found that 55 percent of consumers are aware that they may be putting their employers' confidential business information at risk when using their smartphone for both business and personal use. The survey also found that 52 per cent of those who are aware of the risk say that it has happened. However, only 40 per cent are concerned about this!

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), says, "The problem here is that not only can people easily lose or mislay these devices, but there is a lot of malicious web-based content out there specifically designed to attack mobile computing users. So all mobile devices need to be password protected and have security software on them."

This is not plug-and-play computing

While mobile devices can significantly boost employee productivity when used conscientiously, small business owners need to realise that this is not plug-and-play computing. They need to consider whether to allow employees to use mobile devices for both business and personal use. If they are going to be used for both purposes, employers should find out who is using what kind of equipment and what "apps" they are using and enforce company security policies to protect the business.

Borrett says, "We recommend business owners put together a policy document spelling out security requirements and permissible usage. To help, we have developed the AVG Online Security Audit which asks how employees use the company's and their own equipment - from computers and laptops to smartphones and USB sticks - and what policies are in place for the use of business and private hardware, plus access to social networking and other Internet usage."

AVG (AU/NZ) then emails the business a personalised audit report created from the information provided which identifies where the problems lie along with recommended actions.

The AVG Small Business Security Guide provides some simple but effective steps small business owners can take to secure their business. The Guide is an 11-page action template covering the establishment of policies and processes to secure workplace practices and deliver governance over technology use. Plus AVG's Business Resource Centre has a library of guides and tools that can help you protect your business from identity theft, data breaches, online banking break-ins and other computer crimes.

The vulnerability of mobile devices used in business is a very real threat. Laptops and tablets can be hacked over shared Wi-Fi networks in public places and smartphones can be subject to 'rooting' or 'jailbreaking', where the unit's security settings are disabled by a cyber-criminal seeking a host to embed malware.

AVG provides security software to protect both small businesses and individuals, including free AVG Mobilation software to protect Android-based smartphones and tablets. AVG Internet Security Business Edition protects laptops and notebooks on the move, especially when using Wi-Fi networks, plus the workstations and servers back in your office.

For the series of informative security tips, how-to's and fact sheets see www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see www.youtube.com/user/avgaunz.

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AVG (AU/NZ) Advises Farmers to Stay Safe Online

Thu, 07 Jul 2011 14:00:00 GMT

AVG (AU/NZ) spreads the Internet security message to rural families dependent on their home and small business computers for access to markets, education and entertainment services.

Melbourne, 8 July 2011 - As part of National Farm Safety Week (18 - 22 July 2011), AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG anti-virus and Internet security software in Australia, New Zealand and South Pacific, is making rural communities aware that farm and personal safety is an issue that now reaches beyond their paddocks and workshops and into their homes and business activities online.

Protecting the farm has expanded from concerns for physical safety when using tools and heavy machinery. It is also vital to protect business data as well as personal and financial identity when using computers, smart phones and other communication technologies on the farm.

Farmers, like owners of every sized enterprise, are now dependent on technology to not only run the accounts but to capture markets across Australia and all over the world using their own web sites and online sales.

"Cyber crime is increasingly sophisticated and organised," said Lloyd Borrett, Security Evangelist at AVG (AU/NZ). "Keeping your rural business and personal information safe means more than installing anti-virus or Internet security software alone; it's about understanding online threats."

Birchip Cropping Group, a community and farmer-controlled agricultural group in Victoria, uses AVG to protect its business. "AVG performs well, is very user-friendly and there is free technical support at hand if you need it. For a group that's not really IT savvy, we know we can get on with the job of helping local farmers, knowing AVG is looking after us," said Nathan Gustafson, Administrative Office at BCG.

AVG offers a number of resources designed to help keep businesses safe online. Visit www.avgatwork.com.au and take the quick and easy AVG Online Security Audit to receive a personalised IT security action plan. You can also download the 11 page AVG Small Business Security Guide, which is an action template covering the establishment of policies through to the documentation of processes to secure your farm business.

Borrett also recommends the Australian Government's Stay Smart Online web site for security tips (www.staysmartonline.gov.au/), and offers the following advice for safe use of computers, smart phones, tablets, e-readers and any other online device.

Install Internet security software to protect against identity theft, spyware, viruses and other malicious software. It can only be fully effective if it's always on, up to date, scans all of your files regularly and you renew your subscription before it expires. AVG has both free and paid Anti-Virus and Internet Security solutions for Windows, Mac, Linux and Android users.
Select automatic updates for your complete environment including its operating system, security software, utilities and other applications.
Use a strong password and change it at least twice a year. Invent illogical word, number and symbol combinations to create the strongest passwords and change them regularly. Always change from default passwords, such as 'password' or 'admin' and never tick the 'remember this password' box.
Think carefully before you click on links and attachments, particularly in emails and on social networking sites. Don't expose yourself to viruses, malicious software or scam web sites designed to steal your personal information. To check if a web site is safe, go to www.avgthreatlabs.com and enter the web site's URL for its safety rating. AVG LinkScanner for Windows and Mac PCs provides web protection wherever you go online by actively checking web pages in real time before they open. If it sees trouble ahead, it warns you.
Report or talk to someone about anything online that makes you uncomfortable. You can install the Government's free Cybersafety Help Button onto your desktop or task bar and have help just a click away - download it from dbcde.gov.au/helpbutton.
Know what your children and/or staff are doing online. Make sure they know how to stay safe and encourage them to report anything suspicious.

"The theme for National Farm Safety Week 2011 is 'Safe Farming is Profitable'," Borrett said. "But unless farmers also think about the online safety of their business and family, they run the risk of their farm profits being delivered into the hands of organised cyber criminals."

For the series of informative security tips, how-to's and fact sheets see www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see www.youtube.com/user/avgaunz.

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AVG Enables Increased Secure Cloud Experience for Amazon EC2 Users

Thu, 30 Jun 2011 14:00:00 GMT

AVG first to offer Amazon EC2 AMIs globally - secured and preconfigured with FREE AVG Anti-virus

Melbourne and Amsterdam, 1 July 2011 - AVG Technologies, a leading provider of internet and mobile security, has announced free anti-virus technology for Amazon EC2 users. The preconfigured software bundled within an Amazon Machine Image (AMI) is now available on the Amazon Web Services Community AMIs list, free for everyone to download and use.

AVG's AMI consists of a hardened Debian Linux operating system with AVG's pre-configured anti-virus technology. Saving the time, effort and expertise needed to secure an OS and install a commercial Anti-virus product, the AVG technology can be launched, ready for use, as rapidly as any other instance on Amazon EC2. Peace of mind for business owners and website managers is what AVG is relentlessly striving for.

Many Amazon EC2 users are website owners and this technology is designed for those websites which enable user generated content to be submitted. AVG's malware protection focuses on cleaning submitted files from viruses. The service is also ideal for companies using EC2 to perform a wide range of online activities involving files storage, supplier or partner communications.

"For many businesses operating online, security is vital. Allowing users to upload content not only puts the site itself at risk from harmful files, it could also cause the site to become a distributor of malware itself, in turn infecting its own users," said Yuval Ben-Itzhak, Chief Technology Officer, AVG Technologies. "With our free Anti-Virus for EC2, server operators benefit from our Community-Powered-Protection at no cost."

"Amazon EC2 has proven to be a fantastic platform for an increasing number of businesses," said J.R. Smith, CEO, AVG Technologies. "Particularly for smaller businesses, having little capital expenditure and hassle by using cloud services means they can focus on growing their business. AVG is offering this free technology to give small businesses peace of mind about their security too."

This service, targeted at small and medium sized businesses, is part of AVG's SMB program. It aims to provide businesses with the tools and information to provide them with peace of mind about their security, making sure they are able to focus on driving their business forward.

The relevant AMIs are ready to deploy and can be found in the Amazon directory under:
us-east: ami-94758dfd
us-west: ami-7d4c1e38
eu-west: ami-7818290c

ap-southeast: ami-d0750d82
ap-northeast: ami-8e309a8f

For instructions on how to setup the EC2 environment and run AVG please download our user-guide from: http://www.avg.com/ww-en/download-file-guide-avl-ec2

For more information about AVG’s services for businesses, visit the AVG Business Resource Centre: www.avgatwork.com.au

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AVG (AU/NZ) Warns Crank Calls are not Limited to Traditional Phones

Thu, 30 Jun 2011 14:00:00 GMT

Skype Users: Beware of New Combined Voice and Text Attacks.

Melbourne, 1 July 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG anti-virus and Internet security software in Australia, New Zealand and South Pacific, is warning of newly emerging social engineering attacks on users of the popular Skype phone and messaging service.

Local reports are increasing of Skype users being targeted by so-called 'vishing' (or voice phishing) attacks - a new variation of e-mail-based spear phishing. This new kind of attack is particularly insidious in that it combines both voice and text to try and dupe users into thinking they are receiving legitimate calls.

While online, users are receiving automated voice messages via Skype saying their PCs have been checked for viruses, that a 'fatal virus' was found and advising them to repair the problem with a lure which is actually to a malicious web site.

The aim of the cyber criminals is to get their victims to download malicious software disguised as security updates or rogue antivirus programs onto their computers. Or to scam users into providing personal information that can be used to break into their financial, social networking and other online accounts.

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), advises: "While Skype works hard to prevent these kinds of attacks, users need to be vigilant. Although many users have learnt how to spot and resist suspect e-mails and Internet chat messages, we aren't conditioned to be as wary of phone calls.

"With land lines and mobile phone calls, all contact with unwanted callers can be cut simply by hanging up. But because Skype calls are placed over an Internet connection, once the digital connection is established, it can be used as an open conduit regardless of whether you're participating in an online call or not."

Borrett's advice is to hang up immediately on the Skype call, block the user and report the user for abuse. "By reporting abuse by the user, Skype's automated systems for blocking malicious users will be updated and you'll be helping to protect the greater Skype community.

"As a general rule, don't accept calls from sources you aren't familiar with. Certainly don't follow any instructions from unknown parties, just as you wouldn't click on or visit unknown URLs, or download attachments that seem suspicious."

As a preventative measure AVG (AU/NZ) suggests changing your Skype account settings as follows:

Open Skype and click on the 'Skype' tab to view the drop down menu
Click on the 'Privacy' option and the 'Skype - Options' panel should pop-up
The 'Privacy settings' tab should already be open, but if not click on it
Click on the 'Show advanced options' button
Under 'Allow calls from…' click on the 'People in my Contact list only' radio button
Under 'Automatically receive video and screen shots from…' click on the 'People in my Contact list only' or 'No one' radio buttons
Under 'Show that I have video to…' click on the 'People in my Contact list only' or 'No one' radio buttons
Click on the 'Calls' tab
Click on the 'Show advanced options' button
Under 'Allow calls from…' click on the 'People in my Contact list only' radio button
Make sure the 'Answer incoming calls automatically' check box is unchecked
Click on the 'IM & SMS' tab
Click on the 'Show advanced options' button
Under 'Allow IMs from…' click on the 'People in my Contact list only' radio button
Click on the 'Save' button at the bottom right of the panel

If you give out your Skype number frequently, or it is not otherwise practical to only accept calls from known contacts, ensure the 'Answer incoming calls automatically' option is not selected, as described above, to retain the option of denying calls from suspicious sources.

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

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AVG (AU/NZ) Commends Australian Government's Move to Expand Laws Relating to Cyber Crime

Wed, 29 Jun 2011 14:00:00 GMT

As more personal, business and government activities occur online, greater protection is required to secure data and identity.

Melbourne, 30 June 2011 - The Australian Government's newly introduced Cybercrime Legislation is a strong acknowledgement at the highest level of the need for a concerted global effort to reduce the impact of online crime, says AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG anti-virus and Internet security software in Australia, New Zealand and South Pacific.

The legislation strengthens local cyber security laws and enhances Australia's ability to combat domestic and international cyber crime.

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), said: "The Government's timely initiative will be a great influence on the awareness levels and changes to personal and business attitudes required in Australia regarding cyber security. We commend Attorney General Robert McClelland for taking action and devising a plan to help keep this country secure from online dangers.

"Unfortunately, people don't realise how prevalent and insidious viruses, Trojans, identity theft and scams are. McClelland cites the latest figures from Australia's Computer Emergency Response Team (CERT) which, in the last six months alone, has alerted Australian businesses to more than 250,000 pieces of stolen information."

The Government's Cybercrime Legislation Amendment Bill 2011 makes three key changes to assist Australian Government agencies in their investigations into virus security and cyber crime:

It sets the framework to enable Australia's accession to the Council of Europe Convention on Cybercrime - the only binding international treaty on cyber crime - which provides greater access to information stored overseas
Carriers and ISPs can be requested to retain customer data
The scope of existing Commonwealth computer offences has been extended.

The Convention covers crimes committed via the Internet and other computer networks, dealing particularly with computer-related fraud, child pornography and violations of network security. To date, more than 40 nations have either signed or become a party to the Convention, including the United States, United Kingdom, Canada, Japan and South Africa. 100 nations are also using the Convention as the basis to strengthen their legislation to combat the threat of cyber crime.

"Given the global scale of cyber crime it's vitally important that law enforcement agencies can cooperate easily across state and international boundaries in the pursuit of the bad guys," said Borrett. "Some of the recent cyber busts of cyber criminals overseas have been a direct result of information sharing by law enforcement agencies in many countries which is now possible because of the Convention on Cybercrime. It's fantastic that Australian law enforcement agencies will soon be able to take their place as a significant contributor towards these vital global efforts.

"With this recognition of the increasing impact of cyber crime, more people will be made aware of the need to subscribe to current, always-on Internet and virus security protection," Borrett concluded.

AVG (AU/NZ) Cautions: Beware of Malicious QR Codes

Mon, 27 Jun 2011 14:00:00 GMT

New matrix style barcodes can be used by cyber criminals to attack smartphone and tablet users.

Melbourne, 28 June 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG anti-virus and Internet security software in Australia, New Zealand and South Pacific, has warned of the potential dangers to business and consumer users of smartphones and tablets being posed by their use of QR codes.

QR (Quick Response) codes, and similar mobile tagging formats, can be targeted and manipulated by cyber criminals to easily steer victims to malicious web sites in a new avenue to steal identities and commit fraud.

The matrix style, geometric barcodes can be seen in magazines, on billboards, street posters, buses and merchandise, and are providing highly convenient access to information, incentives and special deals.

But malicious QR codes can be easily generated and placed as stickers over the legitimate QR codes for both small and large-scale attacks on personal and financial identity. Printed flyers offering irresistible deals, but accessible only via a QR code, could easily be left in public places.

By such simple means, cyber criminals, skilled at using sophisticated attacks like spear phishing or other variants of social engineering, can then use their own malicious QR code to phish or pharm the unsuspecting smartphone user to a web page designed to look as though it is a legitimate advertiser. The cyber criminals will have their own web form with instructions on how to sign-up for a service or competition, or purchase some bargain. By completing the form victims provide them with private details and/or money.

Using other less subtle tricks, the bad guys can direct browser users to malicious web pages and install malware on their mobile device.

Lloyd Borrett, Security Evangelist of AVG (AU/NZ) has a very clear message for users of smartphones, or any other mobile computer device with in-built cameras: "You must think of your device as the being the powerful mobile computer it is. Take similar security precautions when out and about with your smartphone or tablet as you do when using a personal computer at home or work. Have always on, up-to-date security software installed on your device. And, always think through every action before you click on a bargain."

Tips for Quick Response Safety

Never implicitly trust any QR code. Be suspicious and alert when you go to use it.
Make sure you have security software installed on your mobile device. The vast majority of smartphone, tablet and e-reader users currently do not have any security software installed. Yet these devices can be even more susceptible to malicious attacks by cyber criminals. Free and paid security software solutions, like AVG Mobilation for Android, are available for most device platforms.
If QR code takes you to a web page which asks you to provide your user name, password, bank account details, and/or credit card details, then the person behind the web page is either a thief or an idiot! So don't provide those details to them.
If a QR code takes you to a web page where you need to login, then don't login. Instead, go directly to the web page by putting the correct URL into your browser address bar, or via some other trusted means. Doing this means you are much less likely to fall victim to a phishing scam.

"Our surveys show that the majority of people aren't even password protecting their smartphone and tablet devices," said Borrett. "Yet they need to be doing much more, including installing a good security solution like AVG Mobilation for Android. Then they will have protection in place that will check apps and web site content for malware should they be tricked into using a malicious QR code."

About QR Codes

The QR codes are a specific, two dimensional, black on white square matrix barcode that are readable by devices such as smartphones. The encoded information, in text, URL or other data format, can be up to 7,089 characters as opposed to the 20 character limit of a standard barcode.

Although initially used for tracking parts in vehicle manufacturing by Toyota subsidiary Denso-Wave, QR codes are now used in a much broader context, including both commercial tracking applications and convenience-oriented applications aimed at mobile phone users - termed mobile tagging.

QR codes can be used to display text to the user, to add a vCard contact to the user's device, to open a Uniform Resource Identifier (URI), or to compose an email or text message. Users can also generate and print their own QR codes for others to scan and use by visiting one of several free QR code generating sites.

Users with a camera phone equipped with the correct reader application can scan the image of the QR code to display text, contact information, connect to a wireless network, or open a web page in the smartphone's browser. This act of linking from physical world objects is termed hardlinking or object hyperlinking.

"Please be warned that QR codes aren't the only mobile tagging code format in use," Borrett added. "There are a number of other proprietary and non-proprietary, optically readable codes around. For most of them the same security concerns and safety warnings apply. So please play it safe when using all of them."

QR code for the URL of Borrett's web page http://www.avg.com.au/security-evangelist/. Note that the white border is part of the encoding.

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

Keep in touch with AVG (AU/NZ)

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Avoid these nasty QR codes. Take a look at the full suite of Virus Protection products provided by AVG.

AVG (AU/NZ) Warns of New Tax Return Scams

Tue, 21 Jun 2011 14:00:00 GMT

Don't fall for e-mails or phone calls offering quick tax refunds or asking to confirm your taxation details.

Melbourne, 22 June 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG anti-virus and Internet security software in Australia, New Zealand and South Pacific, is alerting Australians to the threat to personal identity of the latest scams being created for the tax return season starting on 1 July.

With 2.4 million individuals, or nearly 20 percent of tax payers, using the Australian Tax Office's E-tax electronic tax return service, cyber criminals have discovered a vast new audience for their activities. While the filing of tax returns directly via the E-tax service is secure, other communications are opening Australians to risk.

AVG (AU/NZ) is seeing that, just as paper tax filings can be subject to mischief, Australians are now falling prey to fraudulent e-mails, texts and phone calls purporting to be from tax officials. A new spear phishing e-mail pretending to be from the ATO and offering a quick refund is already in circulation.

"Today, electronic communication is the norm, but it's important not to let your guard down," Lloyd Borrett, Security Evangelist at AVG (AU/NZ), warns. "In upcoming months, when the prospect of tax refunds is on everyone's mind, be alert to e-mails and phone calls about money owed to you by the ATO or the need to recalculate your tax."

While the ATO uses e-mails and SMS for service alerts, it will never request the confirmation, update or disclosure of confidential personal details.

Borrett said: "Think about all the information included in your tax return - your tax file number, details of investments, retirement accounts, employment, property you own, even your children's childcare. In the hands of cyber criminals, your identity and more could be at risk."

AVG (AU/NZ) offers the following tips for individuals filing their returns online. To stay protected and keep personal data exactly where it should be - between you and the ATO:

Always open your E-tax filing directly from the ATO's site www.ato.gov.au, never click through from an e-mail invitation.
Always use a secure and trusted Wi-Fi or Ethernet connection - While you could file your taxes using your smartphone or laptop from the neighbourhood coffee shop or the airport, simply don't. File from home or the office where you have a firewall in place and Internet security installed.
Update your computer's anti-virus software - New online threats are discovered every day. The first line of defence against these attacks is an up-to-date anti-virus program on your computer or smartphone. Before you start compiling your documentation, run an update on your PC and phone's security software to ensure you're fully protected, or download free protection from trusted sites such as www.avgfree.com.au
E-mail over fax - If you're compiling information with your tax agent or family members from multiple locations, think twice before faxing sensitive materials. E-mail is far more secure, especially if sent and received via a secure Wi-Fi or Ethernet connection and a computer with up-to-date antivirus software. Also ensure you delete those files from your e-mail server once you've filed your return.
If you receive suspect communication from "the ATO", do not click on any links in an e-mail or answer phone questions. You can report unsolicited e-mails claiming to be from the Australian Tax Office by forwarding the entire email to ReportEmailFraud@ato.gov.au. Keep an eye on the ATO's security page and the Government's Stay Smart Online Alert Service for the latest tax related scams.

"With layers of protection, including a secure network, protected computer or mobile device and cautious use of e-mail and third-party web sites, filing online can be safe and efficient for everyone," Borrett said.

E-tax Essentials from the ATO site are at: www.ato.gov.au/content/39979.htm, while information about ATO specific scams is at: www.ato.gov.au/onlineservices/content.aspx?doc=/content/62347.htm&mnu=41675&mfp=001/002

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

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AVG unveils global Community Powered Threat Report - Q2-2011

Mon, 20 Jun 2011 14:00:00 GMT

'Trusted malware' on the rise, SpyEye causing havoc for businesses and Mac users latest targets for cyber attacks

Melbourne, 21 June, 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Internet and mobile security software in Australia, New Zealand and South Pacific, has announced the release of AVG Technologies' "AVG Community Powered Threat Report - Q2 2011", providing insight, background and analysis on the trends and developments in the global threat landscape.

'Trusted malware'

The report unearths how 'trusted malware' is continuing to grow at an alarming rate. In Q2, AVG's Threat Labs have seen an increase in the number of stolen digital certificates used to sign malware, before being distributed by hackers. A significant increase of over 300% was identified at the start of 2011 compared to the whole of 2010. The practice of trusting signed files is rapidly losing its strength.

Mac attack

As Macs continue to rise in popularity, they are increasingly becoming the latest victims of cyber crime, the report reveals. With the platform reaching crucial market share levels, it is starting to appear on the radar of cyber criminals. While it may be a new target platform, cyber criminals are using tried and tested social engineering techniques to attack Mac OS users.

Mobile malware

Increasingly, cyber crooks are using mobile malware to monetise using premium SMS and fake apps. Monetising techniques via mobile are much easier to operate than those in use on PCs. By spamming users to download apps or simply posting them on download stores or markets, the software distribution is easy and scalable.

An eye on SpyEye

The report provides insight into the most prevalent malware targeting online banking in the past few years - SpyEye. The rise in SpyEye means that users of Internet banking need to be extra vigilant, especially as victims of cyber attacks are increasingly considered to be accountable.

A recent court ruling in the US concluded that it was in fact the victim's responsibility to protect their account credentials, rather than the bank - namely via the use of Internet security and identity protection tools.

In the first half of 2011 the AVG Threat Labs investigated the operation of 702 Command and Control servers (C&C). The research results match the geo location of the servers as well as the popularity of the various malware versions in use by each C&C. The US holds the lead in Command and Control servers with 30% of the market share, followed by Ukraine with 22%.

Brazil

The United States still remains the dominant source of spam with English as the main language used in spam messages, followed by the UK with Brazil only just coming third. However, Brazil is rapidly closing that gap and is on course to overtake the UK, likely in the next quarter.

World Wild Web

"In Q2 cyber criminals have clearly been shifting their focus to new markets, with a clear goal on increasing revenue from their operations," said Yuval Ben-Itzhak, Chief Technology Officer, AVG Technologies.

"The World Wide Web might as well be re-branded as the World Wild Web. Our research indicates that hundreds of live servers operating all around the world are active 24/7 to steal users' credentials for online banking and other private assets. As attack techniques of hackers continue to get more advanced, users need to take action. Security products, with multi-layers of protection, are a must have to protect against the potentially damaging threats that lurk on the web. The user's computer platform is becoming irrelevant for these cyber criminals - Windows, Android, Mac and iOS are all targeted now."

Other key findings include:

11.3% of malware are using external hardware devices (e.g. flash drives) as a distribution method (AutoRun)
Blackhole remains the most prevalent exploit toolkit in the wild, accounting for 75.83% of toolkits
Exploit Toolkits are responsible for 37% of all threat activity
32.9% of Spam messages originated from the USA followed by the United Kingdom with 3.9%

About the report

The AVG report is based on the Community Protection Network traffic and data followed by research from AVG, over a three-month period. It provides an overview of web, mobile devices, spam risks and threats.

The statistics referenced are obtained from the AVG Community Protection Network, which is an online neighbourhood watch, helping everyone in the community to protect each other. Information about the latest threats is collected from customers who choose to participate in the product improvement program and shared with the community to make sure everyone receives the best possible protection.

With more than 110 million users using AVG's various solutions, AVG provides powerful community protection. Each new user who chooses to participate increases the security level of the community as a whole.

AVG is focused on building communities that help multiple-millions of online participants support each other on computer security issues and actively contribute to AVG's research efforts.

Full Threat Report: http://www.avg.com.au/files/media/avg_threat_report_2011-q2.pdf

Interview with Yuval Ben-Itzhak, Chief Technology Officer, AVG Technologies: http://www.youtube.com/watch?v=r5c4pKDLRTU

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

Keep in touch with AVG (AU/NZ)

For breaking news, follow AVG (AU/NZ) on Twitter at www.twitter.com/avgaunz
Join our Facebook community at www.facebook.com/avgaunz

Study Finds 60% of Australian Primary Schoolers Are Talking to Friends Online

Wed, 01 Jun 2011 14:00:00 GMT

In a new study of 6-9 year olds' online activities, AVG, one of the world's largest providers of consumer security software, reveals the urgent need for parents to teach cyber safety.

Melbourne and Amsterdam, 2 June 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG anti-virus and Internet security software in Australia, New Zealand and South Pacific, has released the latest AVG Digital Diary which tracked early childhood technology usage trends over the course of the last year.

Lloyd Borrett, Security Evangelist of AVG (AU/NZ) said: "The data in the latest wave of AVG's research is compelling. It clearly shows that we have to start talking to our children about online safety before we hand them an internet-enabled device.

"We're probably all guilty of handing on a mobile phone or computer to our child with the only hint of concern being for the device itself. That needs to change. We must approach our children's first exposures to technology like we do other risky activities and instil a culture of safety. We wouldn't teach our children to ride a bike without a helmet, or ride in a car without a seat belt.

"Likewise parents need appropriate tools for teaching young children about the risks of the Internet and to put them on a path that will seed a lifetime of good practices," Borrett said.

Approximately half of the 6-9 year old children surveyed are regularly talking to their friends online and using social networks. Yet 58 per cent of their parents admit they are not well-informed about their children's online social networks.

The Digital Playground, the third stage of AVG's year-long Digital Diaries research program, further delves into the increasingly digitally-literate group of 6-to-9-year olds and their parents in Australia, New Zealand, the northern hemisphere and Japan to find that:

Australian children average 3.9 hours online each week, which is more than the worldwide average of 3.5 hours per week.
A staggering 60 per cent of Australian 6-to-9-year-olds use some kind of kids' social network such as Club Penguin, Moshi Monsters or WebKinz.
Australian children are the highest users of email at 28 per cent, against the one in five global average use.
Forty-four per cent of Australian 6 to 9-year-olds talk to their friends on the Internet. On balance, parents of children that do talk to friends via the Internet feel that this has a positive impact on their social skills.
Despite being under age, 12 per cent of Australian 6 to 9-year-olds are on Facebook, according to their parents. While this figure does not mean they have profiles, they are still using the functionality.
Cyber bullying, what their parents considered objectionable or aggressive online behaviour, has been experienced by 13 per cent of Australian children surveyed.
Across those surveyed, almost one in six 6-to-9-year-olds and one in five 8-to-9-year olds have experienced cyber bullying. The problem gets worse as the kids get older.
Gratifyingly only 2 per cent of parents admit they do not know what they're children are doing online, but 58 per cent are still not fully-informed nor understand their children's online social networks.
62 per cent of Australian households have parental controls or safety programs in place on their family computers, which is above the global average of 56 per cent. This indicates there are still too many un-supervised online activities.

There is an added benefit to focusing on young children. By inculcating the right behaviours from the beginning, Borrett believes the next generation of young users could be instrumental in battling Internet crime.

"When we instituted car seat and seat belt laws, we may have 'regulated' adults but in the process we created a generation of children that grew up with the mindset that seat belts were simply a routine part of riding in a car," Borrett said. "I think we can do the same thing with Internet safety and very quickly drive a cultural shift that ultimately will begin to close the doors on cyber crime."

Australian digital playground infographic: (Adode PDF, 2.4 Mb) http://www.avg.com.au/files/media/avg_digital_playground_AU.pdf

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

Keep in touch with AVG (AU/NZ)

For breaking news, follow AVG (AU/NZ) on Twitter at www.twitter.com/avgaunz
Join our Facebook community at www.facebook.com/avgaunz

Prevent your kid’s safety online with AVG Antispyware and Antispam software.

AVG (AU/NZ) Supports National Cyber Security Awareness Week 2011

Sun, 29 May 2011 14:00:00 GMT

AVG provides the help you need to protect yourself online

Melbourne, 30 May 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG anti-virus and Internet security software in Australia, New Zealand and South Pacific, today announced its support of the Federal Government's fifth annual National Cyber Security Awareness Week 2011. The week aims to help Australians understand cyber security risks and educate home and small business users on the simple steps they can take to protect their personal and financial information online.

Cyber security and education has become a critical issue. AVG (AU/NZ) will support National Cyber Security Awareness Week 2011 by participating in various events in Melbourne and Canberra. This includes collaborating with government and industry experts at a workshop on emerging cyber security safety challenges and how to address them.

AVG's sales and support staff will also be giving a series of short presentations on Stand O25 at CeBIT 2011, Sydney Exhibition Centre, hourly from 10:30 am to 4:30 pm on Tuesday 31 May to Thursday 2 June 2011.

Lloyd Borrett, Security Evangelist at AVG (AU/NZ) said: "AVG's award-winning Anti-Virus and Internet Security software products help to protect the active Internet users of millions Windows, Mac and Linux PCs, plus Android mobile devices, across Australia and New Zealand, from global cyber criminals.

"Cyber crime is increasingly sophisticated and organised, but complex and poorly understood. It's under-reported because victims are often embarrassed and confused."

AVG (AU/NZ) sees that ignorance of the risks and nature of cyber crime is posing the greatest threat to Internet users. 80 percent of cyber crime attacks are easily preventable, if users understand what to do.

"We work to protect the public using advanced technologies," Borrett continued. "But by participating in National Cyber Security Awareness Week we can also continue our efforts to help people understand how the bad guys have bought age-old fraudulent human and social engineering exploits into the online world."

Borrett looks at the Stay Smart Online top tips and offers the following further advice to secure yourself online at home, work or on your mobile phone.

Install Internet security software to protect against identity theft, social networks, spyware, viruses and other malicious software. It can only be fully effective if it's always on, up to date, scans all of your files regularly and you renew your subscription before it expires. AVG has both free and paid Anti-Virus and Internet Security solutions for Windows, Mac, Linux and Android users.
Select automatic updates for your complete environment including its operating system, security software, utilities and other applications.
Think carefully before you click on links and attachments particularly in emails and on social networking sites. Don't expose yourself to viruses, malicious software or scam web sites designed to steal your personal information. To check if a web site is safe, go to www.avgthreatlabs.com and enter the web site's URL for its safety rating. AVG LinkScanner for Windows and Mac PCs provides web protection wherever you go online by actively checking web pages in real time before they open. If it sees trouble ahead, it warns you.
Regularly adjust your privacy settings on social networking sites. You're not the customer of the social networking web sites, you're the contributor of often sensitive information. So make sure you properly manage what is shared and with whom it's shared.
Report or talk to someone about anything online that makes you uncomfortable. You can install the Government's Cybersafety Help Button onto your desktop or task bar and have help just a click away. The Cybersafety Help Button is a free application and you can download it from dbcde.gov.au/helpbutton.
Stop and think before you share any photos, personal or financial information. If you are asked to provide such sensitive information, the request is probably from a thief, or an idiot! So play it safe: simply don't provide the information.
Use a strong password and change it at least twice a year. Invent illogical word, number and symbol combinations to create the strongest passwords and change them regularly. Always change from default passwords, such as 'password' or 'admin' and never tick the 'remember this password' box.
Know what your children and/or staff are doing online. Make sure they know how to stay safe and encourage them to report anything suspicious.

You can find excellent information about how to use the Internet safely on the government Stay Smart Online web site at www.staysmartonline.gov.au. You can also sign up for the plain language, free Cyber Security Alert Service that keeps you informed of new threats as they happen.

If your focus is on keeping your business safe online, then visit www.avgatwork.com.au and take the AVG online Security Audit to receive a personalised IT security action plan. You can also download a Small Business Security Guide to help you secure your start-up or small business.

AVG will continue its well received series of informative security tips, how-to's and factsheets (www.avg.com.au/resources/security-tips/) which are a rich resource of material to help families and business stay safe online. For video tips from AVG (AU/NZ), see www.youtube.com/user/avgaunz.

Keep in touch with AVG (AU/NZ)

For breaking news, follow AVG (AU/NZ) on Twitter at www.twitter.com/avgau
Join our Facebook community at www.facebook.com/avgaunz

The Answer to Cyber Crime - See AVG (AU/NZ) At CeBIT

Thu, 26 May 2011 14:00:00 GMT

At Home, At Work, or On the Go, AVG (AU/NZ) has the answers to security solutions at CeBIT Australia 2011

Melbourne, 27 May 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG anti-virus and Internet security software in Australia, New Zealand and South Pacific, will again be shining the spotlight on personal and small business security at the upcoming CeBIT Australia 2011 exhibition, the most influential event of its kind in the Asia-Pacific region.

Make a beeline for Stand O25 to talk to AVG (AU/NZ)'s sales and support team members who will be on hand to provide business and technical tips to ensure companies have the required policies and procedures in place to protect their businesses. They will also be demonstrating the award-winning 'AVG at Work' range of business security solutions for SMB, government, education and enterprise networks. Special free AVG Business trials will be available from the Stand.

The recent release of AVG Technologies' "AVG Community Powered Threat Report - Q1 2011", which provides current trends in the world of online threats, revealed an explosive increase in malicious campaigns that exploited smartphones and tablets, predominantly those that are Android based.

Sam Hendry, General Manager of AVG (AU/NZ): "The use of these open, constantly connected, mobile devices pose a great risk to personal protection. Users tend to shrug off mobile security solutions and carelessly broadcast financial, account and other personal data, such as their exact location, while on the go. Come and talk to us at CeBIT about security that is specific to the mobile environment."

For both home consumers and businesses, the online risks remain high. Cyber criminals continue to use innovative and sustained practices to steal your money, identity and resources. The bad guys are moving their activities into social networking sites with Facebook threats increasing three-fold in Q1 2011. Come and learn how AVG's protection keeps you and your business safe on social networks.

AVG has security solutions for the Windows, Mac, Linux and Android platforms. With recent malicious malware attacks against the Mac having been successful, Mac users should come and learn how AVG can keep them safe online.

From 10.30 a.m. to 4.30 p.m. each day, the AVG (AU/NZ) team will be covering a wide range of consumer and business security topics, including:

Consumer: Protecting Yourself at Home, Getting Started; Preventing Infections on Your PC; Removal of Infections; and An Introduction to AVG PC Tuneup.
Business: Deploying AVG for SMBs Centrally; The AVG Toolkit for Business; Optimising AVG for Server Platforms; Managing Risk and Threat Notifications; and Tailoring AVG to Your Environment.

Lloyd Borrett, Security Evangelist for AVG (AU/NZ) will be providing Six Simple Tips to Protect Yourself Online at 11:30 a.m. and 3:30 p.m. on Tuesday, 31 May 2011. A complete list of presentation topics and times can be seen online at http://resources.avg.com.au/security_risks/avg-at-cebit-2011/.

For prospective and existing resellers, Corporate Sales Director Michael Dowling will present on AVG (AU/NZ)'s innovative channel program which is proving to be highly profitable for active members of its network.

CeBIT Australia Exhibition runs from 31 May to 2 June 2011 at the Sydney Exhibition Centre.

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

Keep in touch with AVG (AU/NZ)

For breaking news, follow AVG (AU/NZ) on Twitter at www.twitter.com/avgau
Join our Facebook community at www.facebook.com/avgaunz

AVG (AU/NZ) Advises: Don't Give Mum a Nasty Virus for Mothers' Day

Mon, 02 May 2011 14:00:00 GMT

If you're about to give mum a new smartphone, tablet or e-reader, give her peace of mind and protect it and her against Internet viruses and identity theft.

Melbourne, 3 May 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG anti-virus and Internet security software in Australia, New Zealand and South Pacific, advises families thinking of giving their mums a smartphone, tablet or e-reader for Mothers' Day to also protect her from online threats as she starts using her exciting new gift.

Lloyd Borrett, Security Evangelist for AVG (AU/NZ) Pty Ltd, said: "With so much going on in their lives, all mums crave peace of mind so make sure you include that with your gift. The first thing everyone in the family should have front of mind is that these wonderful mobile devices are fully functional, Internet-connected computers. They should be treated as such and be fully protected with always-on anti-virus and Internet security software."

Borrett cites the worrying figure of more than 80 per cent of people having password protection on their PCs, yet 80 per cent failing to password lock their iPhone, Blackberry and Android devices, or log out of social networking sites: "Mums should be warned that they are open to security risks if they leave their new toys constantly connected to the Internet. It's simply too easy to unknowingly broadcast financial, account and other personal data, such as their exact location, while on the go."

Make sure mum knows not to download from the amazing range of enticing free and low cost apps without doing the same due diligence she would if asked to pay $100 for a PC application download. So how do you pick trustworthy application stores and apps? Borrett advises you to research the app store first, plus learn what others have experienced using the app. It's also a good idea to monitor helpful government sites such as SCAMwatch.

What the whole family possibly isn't aware of is that the online security risks today are often more insidious than blatantly obvious. The bad guys are cleverly flying under the radar to deliberately remain undetected.

Many of the dangerous downloads behave as an innocent app, doing what they purport to do, but carry on theft and fraud in the background. One type of rogue app, called 'dialerware', can piggyback on smartphone accounts to access premium services. But they will typically only do this to the tune of a few dollars a month, so that you don't notice the extra charges on your telephone account.

Also, when installing and running a new app, most mums don't hesitate to click yes if it asks for additional permissions. They need to stop and think about just what information they may be letting the app access, and just why the app needs it.

If mum accidentally leaves her Android-based tablet or e-reader on the train, or her Android smartphone on the shop counter, free security software such as AVG Mobilation for Android mobile devices can be asked to trace it and wipe it clean.

As the Internet's second most visited website, FaceBook is an obvious target for cyber criminals. Suitable privacy settings should be activated immediately when setting up a new profile to protect mums from exploitation by marketers and online identity fraud while swapping recipes or following kids on their overseas travels.

AVG (AU/NZ)'s recommendations for protecting mum and her new smartphone, tablet or e-reader are:

Treat it with the same level of current password, backup, anti-virus and security protection as you would a PC or laptop computer.
Check that the software you install provides protection for everything you do online including surfing, shopping, downloading, banking and social networking.
Only download mobile apps from researched, trustworthy sources.
Disable Wi-Fi auto-connect to prevent connecting to a malicious network.
Don't click on links before authenticating the sender.
Set privacy settings for, and always log out of, social networking sites.

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

Keep in touch with AVG (AU/NZ)

For breaking news, follow AVG (AU/NZ) on Twitter at www.twitter.com/avgau
Join our Facebook community at www.facebook.com/avgaunz

Did you get your mum a new Smartphone? Then consider the latest Smartphone Antivirus Protection provided by AVG.

AVG Technologies Releases Global Q1-2011 Security Threat Report

Sun, 01 May 2011 14:00:00 GMT

Explosive increase in online attacks on Facebook and smartphone users while Blackhole attacks peak at 800,000 in one day

Melbourne, 2 May 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Anti-Virus and Internet Security software in Australia, New Zealand and South Pacific, has announced the release of AVG Technologies' "AVG Community Powered Threat Report - Q1 2011" which provides invaluable insight and background on the trends and developments in the world of online threats.

The trend in Q1-2011 is revealed to be an explosive increase in the overall number of global attacks. Within this, the most notable developments were:

Major growth in malicious campaigns which exploited the viral nature of Facebook users - increased threefold in the last 12 months.
A notable increase in risk for smartphone users as cyber criminals extend the battlefield to mobile devices.
An explosion in Blackhole Exploit Kits, used by criminals to coordinate attacks.

This activity is marking an increased professionalism in the structure and operations of global organised cyber crime.

Facebook

As the Internet's second most visited web site, Facebook is an obvious target for cyber criminals. Q1 of 2011 saw a continuing increase in attacks on Facebook users. Click-jacking scams have increased in frequency from once a week to once every other day, and defence from these scams requires constant vigilance. Profiles without suitable privacy settings are liable to be exploited by marketers or cyber criminals and could be used for identity fraud.

Smartphones and Tablets

With smart phones becoming more like computers, the first quarter saw a notable increase in risk for smartphone users and the Android platform in particular. AVG blocked an average of 100,000 spam and phishing text messages per day.

The United States is still the dominant source of spam, with English as the main language used in spam messages.

The open source nature of the Android operating system, as well as the open-garden approach to allowing users to install software on their mobile devices, opens the door for cyber criminals to write malicious code. This is why Android users should install additional security solutions such as AVG Mobilation for Android which is helping prevent users from downloading over 10,000 infected applications a day.

A recent survey carried out by AVG and The Ponemon Institute found that a third of smartphone owners are unaware of the increasing risks posed by malicious software, with only 29% having considered protecting their device - and their data - with a free or paid anti-virus program.

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), said: "The use of these open technologies poses a great risk, since they are constantly connected and substantially less protected than when using a personal computer. Users tend to shrug off mobile security solutions and carelessly broadcast financial, account and other personal data, such as their exact location, while on the go."

Security that is specific to the mobile environment should be considered. Cloud-based protection offloads the process from the mobile device which can then be kept safe while not draining its resources.

Blackhole Attacks

A further area of significant concern is an explosion in Blackhole Exploit Kits, used by criminals to coordinate attacks. During one week in February 2011, Blackhole attacks jumped from a few hundred per day to an overwhelming 800,000 in a day. See "AVG: Anatomy of a major Blackhole attack".

Borrett said: "The increasing professionalism behind some of the threats clearly demonstrates the profit that can be made. These campaigns are well planned and well funded. They therefore demand not only very effective counter technical measures, but also the need to raise awareness among the users everywhere.

"As an example, during Q1, a Latvian gang was able to bring 600 attack servers online for just a couple of weeks in a highly targeted Blackhole attack. This resulted in over 800,000 detections worldwide, per day by the AVG servers," he added.

Security Tips

The advice for staying safe when using Facebook is:

Check your privacy settings - make sure that your privacy settings aren't sharing information that you want to keep private.
Pay attention to whom you share your information with.
Protect your mobile device to the same level as your PC or laptop.
Use AVG Social Networking Protection: links that are exchanged within Facebook are automatically checked in real time so that you, your friends, your company and your employees are safe. AVG Social Networking protection is activated automatically as soon as AVG is installed.

AVG (AU/NZ)'s recommendations for protecting your smartphone or tablet are:

Treat your Android phone like an unsecured PC. It is unsecured unless you take steps to protect it.
When downloading applications, make sure you get them from a trustworthy source - if you're unsure about the validity of an application, don't install it.
Protect your Android smartphones with security software such as AVG Mobilation for Android.

About the AVG Community Powered Threat Report

The report is based on the AVG Community Protection Network traffic and data followed by research and analysis performed by AVG over the three month period. It provides an overview of web, mobile devices, spam risks and threats. The statistics referenced are obtained from the AVG Community Protection Network.

The AVG Community Protection Network is an online Neighbourhood Watch, helping everyone in the community to protect each other. Information about the latest threats is collected from customers who choose to participate in the product improvement program and shared with the community to make sure everyone receives the best possible current protection.

With more than 120 million users using AVG's various applications worldwide, AVG is provided with 1.5 billion potential threats to analyse daily. AVG provides strong community protection and each new user who chooses to participate increases the security level of the community as a whole.

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

Keep in touch with AVG (AU/NZ)

For breaking news, follow AVG (AU/NZ) on Twitter at www.twitter.com/avgau
Join our Facebook community at www.facebook.com/avgaunz

Free AVG Online Security Audit Now Available For Small Businesses

Tue, 26 Apr 2011 14:00:00 GMT

AVG (AU/NZ) knows there's more to keeping a business safe than installing Internet security software alone; it's about understanding the relevant internal and external threats.

Melbourne, 27 April 2011 - AVG (AU/NZ) Pty Ltd, the distributor of the award-winning AVG Anti-Virus and Internet Security software in Australia, New Zealand and South Pacific, has launched its latest weapon in the fight against corporate cyber crime, the AVG Online Security Audit.

The free Security Audit provides small to medium businesses (SMBs) with customised reports on their security needs. This quick and easy survey tool for small business owners will help them understand where they are today and recommend ways to protect themselves from the dangers of malware attack and Internet crime.

The Security Audit reviews how employees use the company's and their own equipment -from computers and laptops to smartphones and USB sticks - and what policies are in place for the use of business and private hardware, plus access to social networking and other Internet usage.

AVG (AU/NZ) will then email the business a personalised audit report created from the information provided which identifies where the problems lie and recommended actions. The report can be converted to a printable PDF document for use in discussion with staff and the development of security strategies. AVG (AU/NZ) also provides links to a range of guides to assist businesses to bolster their security efforts.

AVG (AU/NZ) has identified five 'doorways' through which cyber criminals are spreading malware and accessing company data:

Social networks;
Instant messaging and spam chat;
Insider threats from employees;
Unsecured remote technologies used by staff; and
USBs and smartphones.

Lloyd Borrett, Security Evangelist for AVG (AU/NZ) Pty Ltd, says, "Keeping your business safe means far more than installing anti-virus or Internet security software alone; it's about understanding the threats relevant to your business. The AVG Online Security Audit is the latest development in a series of resources that we've designed to help SMBs and stop them becoming easy targets for attack."

An insight to the extent of the problem was revealed when 2,000 SMBs were surveyed in the US and UK for the "AVG SMB Market Landscape Report 2010". More than half (52 per cent) had no IT security guidelines for their staff, while one in seven had no Internet security software or solutions in place at all. SMBs are becoming prime targets for cyber criminals, with the survey revealing at least one in four have already experienced a security breach.

The Online Security Audit has been added to AVG's Business Resource Centre, a free online library of guides and tools that can help protect companies from identity theft, data breaches, online banking break-ins and other computer crimes. It includes the 11 page AVG Small Business Security Guide, which is an action template covering the establishment of policies through to the documentation of processes to secure workplace practices and technology use.

"We know SMBs are not experts in IT or the specifics of the ever changing security sector. They often cite lack of time as a reason for not looking into the issue of risk and protection. With the launch of this free AVG Online Security Audit we're actively trying to make things easier for them to keep their businesses safe. It's an invaluable tool for SMBs to get them started on the right track. While AVG focuses on protecting their business, they can focus on growing it," Borrett said.

Businesses can access AVG's Online Security Audit to get their tailored security plan at http://audit.avg.com.au/ or watch the "Discover AVG's Online Security Audit" video on YouTube - see http://www.youtube.com/watch?v=TtyeT2JdmbU.

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

Keep in touch with AVG (AU/NZ)

For breaking news, follow AVG (AU/NZ) on Twitter at www.twitter.com/avgau
Join our Facebook community at www.facebook.com/avgaunz

Ensure the integrity of your IT systems with AVG’s Server Antivirus Software.

NZ Taking Unnecessary Risks Online

Tue, 19 Apr 2011 14:00:00 GMT

New cyber-security survey shows alarming lack of knowledge

A new survey into New Zealanders' attitudes of cyber and online security behaviour shows that Kiwis are taking unnecessary risks with not only their home computers, but with protection of their financial and personal information.

Two of New Zealand's leading online safety specialists, NetSafe and AVG (AU/NZ) have today released the results of a Cyber Security Survey. The survey is the first of its kind undertaken in this country to quantify New Zealanders' perceptions of online safety and their use of protection mechanisms for their online activities.

More than 87 percent of the respondents in the NetSafe AVG New Zealand Cyber Security Survey* believed they had adequate protection from online threats, yet only half had installed a combination of current, automatically updated anti-virus, anti-spyware, firewall and anti-spam software to provide vital security against criminals and insidious malware attack.

The online world is no place for a "she'll be right" attitude, says Martin Cocker, Executive Director NetSafe New Zealand. "While the vast majority of Kiwis are using their computers for an increasing variety of activities including online banking, buying goods and services, paying bills and checking emails, only a small percentage of respondents could describe how they were protecting those activities."

Whilst concern about online threats was generally high, the survey revealed high levels of concern about online child predators (72 percent) and lower levels for identity theft, Online Scams, and Computer Security. This highlights the gap between perception and reality and the urgent need for well promoted education programs to spell out the increasing threat from not only online predators but also cyber criminals who have financial gain as their objective.

Cocker said: "The threat from sexual predators is real and we must remain vigilant in the protection of children online. However, we are seeing much greater numbers of people being harmed by crimes that fall under the ‘online security' category".

"We go to a lot of trouble to secure physical assets like our houses, cars and cash, but take far less care securing important personal information, passwords and credit card numbers. As we increasingly live our lives online, these are the assets we must learn to protect."

Nearly 30 percent of those surveyed encountered a problem with online security, with issues ranging from computer malware to having details hacked, or being a victim of fraudulent credit card transactions.

Lloyd Borrett, Security Evangelist at AVG (AU/NZ) says cyber criminals are increasingly sophisticated.

"In the US last year more than 2.5 million households had to replace their computers after they were infected with viruses and spyware. Identity theft continues to rise because of how easily cyber thieves can steal it, sell it, and get away with it.

"Hackers go where the money is and follow the path of least resistance. We need to defend ourselves as users and as businesses against these cyber criminals.

"Despite this, I believe we can make the Internet a safer place. My advice is for people to get smart about Internet security and pass it on. With each new user that gets serious about online security, the Web gets a little bit safer and stronger as a whole," says Borrett.

Accurate knowledge of online security risks and solutions was quite limited among the respondents. Barriers to having adequate computer security also included perceived issues such as cost, time to implement and impact on Internet speed. With the survey revealing that most people look to their friends for information, they are leaving themselves open to the rapid introduction of new forms of online attack and criminal activity.

"It's frustrating to see so many people fall victim to the bad guys on the Internet," says Cocker.

"We recommend people have a look at sites such as The Orb (www.theorb.org.nz) which provides an opportunity to report cybercrime and includes advice for keeping safe online. And take advantage of the many free, easy to use security products available, such as those offered by AVG and others, which have no impact on the speed of your systems."

Borrett gives a final piece of advice, "Don't forget, online safety doesn't just apply to your PC or laptop — today's smartphones and tablets are computers in your pocket, containing crucial personal information, and they need securing just as much as traditional computers."

Mobile Dating: It's where you are

Mon, 04 Apr 2011 14:00:00 GMT

AVG (AU/NZ) Provides Tips on Staying Safe While Using Location Based Apps

Image used under Creative Commons license courtesy of Aigle Dore.

Melbourne and Amsterdam, 5 April 2011 - The last few years has seen mobile technology come on leaps and bounds, phones are getting faster, smaller, smoother, smarter and much more capable. This has been reflected in the explosion in the choice of applications (apps) that are available for download. These days you have apps that help you find a restaurant, translate text, social network, and compare prices. Even NASA has an app.

It is little surprise therefore that one of the most popular type of apps is the dating app. There are hundreds of them on the Android Marketplace and even more on the Apple App Store, each promising the easiest, most fun way to meet people in "your area". Flirtomatic, one of the most popular mobile dating services, reported that in 2010 over half a billion "flirts" were sent, equating to about 285 messages per user.

It's clear that mobile dating has many things going for it but as Flirtomatic indicates in its "Flirt Report" market research; there are important privacy issues to remember when using location based apps.

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), says, "In fact the power of your device knowing where you are will enable many more innovative services. We predict that within five years you'll be able to find someone on a dating site and send her (with her permission) real flowers immediately to wherever she is.

"Far fetched? Invasion of privacy? Consider that since your phone knows where you are, it becomes the most effective delivery address you can imagine. Your address is your phone, which is where you are. But only if you want it to be."

Giving away your location to strangers has obvious consequences and should be common sense, so here are five tips from AVG (AU/NZ) on staying safe while using location based apps:

Check the source: Only install apps from a trustworthy source - it's like buying from a shop, or placing your money in a bank account. Try and check the reputation of the app manufacturer. Apps in the Apple store are rigorously checked, while the Android Marketplace is more open with its screening policy.

Check for hidden charges: When downloading an app make sure that you know exactly what you're getting yourself into. "Free" isn't always as black and white as it may seem.

Check your settings: Make sure that the app is only monitoring/reporting the information that you want to share.

Turn it off: Turning off the GPS functionality when you're not using it will ensure that your privacy is protected. The same goes for removing the app if you've stopped using it.

Wear protection: Having an up to date anti-virus on your phone will ensure that it keeps malicious software from sharing information that you want to keep private.

Borrett says, "Solutions like AVG ANTIVIRUSFree or ANTIVIRUSPro for Android will scan the device, identify and remove malware, plus check applications for malware before downloading from application stores.

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

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The Year of Mobile Malware

Mon, 28 Mar 2011 13:00:00 GMT

AVG (AU/NZ) warns of security risks of Android smartphones and mobile devices

Melbourne and Amsterdam, 29 March 2011 - For a large part of the Earth's population, 2011 is the year of the Rabbit (Chinese new year started on February 3rd). For Apple fans, 2011 will most likely be the year of Lion. But for all mobile device users, 2011 will definitely be the year of mobile malware.

While mobile phones have been used for many years without any major security or infection issues, the advent of Android devices based on an open platform has vastly changed the situation.

Users have been protected to this point because they could only download apps from secure sources like the Apple iTunes store. But with Android, anyone can now write and publish an app from third-party web sites, which makes the platform an ideal target for cyber criminals.

This means Android users may be at greater risk than owners of other mobile devices in terms of downloading malicious apps - not only because of Android's more relaxed vetting process, but because 100 million Android users represents a huge and irresistible target for cyber criminals.

Lloyd Borrett, Security Evangelist at AVG (AU/NZ) says, "Unfortunately many of the millions of smartphone and tablet users are inexperienced when it comes to computer security and they implicitly trust their mobile devices. So when their smartphone tells them to send a text message, install an application, or simply confirm some dialogue, they will!

"The same web browser that they use to check balances on their bank accounts, or pay $2 for a song, can also display infected web pages. Users are enthusiastically installing new applications without properly checking where they come from and what they do."

How to Stay Safe

It's now more important than ever to pay careful attention to the security implications of what you do with your mobile devices. AVG (AU/NZ)'s top tips on how to stay safe are:

The first thing you can do is to think of your mobile device not as a phone but as a computer - for that is what it is. Be just as wary about phishing attempts made via mobile email or text as you would on your computer.
Pin number/password protect your smartphone/tablet so no-one else can access it.
Back up the information on it regularly so if you lose the device, you can restore the data to your next one.
Do not root or jailbreak your mobile device to get around limitations set by your carrier or device manufacturer. Doing so will also remove any protections built into the device in order to defend against a number of mobile threats.
Be careful of everything you download onto your smartphone, especially applications. Only use reputable application markets. Look at the developer's name, check out reviews and star ratings. Do you still trust it? If you want Angry Birds, then download Angry Birds - not Angry Biiirds, or some other slightly altered name. Usually you can also tell legitimate and fraudulent apps apart by their file images. Always check the permissions an application requests. Use common sense to ensure that the permissions the application requests match the features the application provides.
Be on the lookout for strange behaviours on your smartphone, or strange entries on your phone bill. Be wary if you find applications being installed without your knowledge, plus SMS messages or phone calls happening without you initiating them. These could be signs that your phone is infected.
Don't bank, shop or access sensitive sites from a public hotspot unless you know it is secure. Disable Wi-Fi auto-connect to prevent connecting to a malicious host. When you are ready to connect, look around for public displays that will tell you which legitimate host to connect to. Avoid unknown sites when using your mobile browser, and don't click on links before authenticating the sender.
You have security software on your computer, right? So why not download anti-malware protection for your phone, tablet, e-reader etc. Solutions like AVG ANTIVIRUSFree or ANTIVIRUSPro for Android will scan the device, identify and remove malware, plus check applications for malware before downloading from application stores.

Borrett's strong advice is: "People must get into the mindset of seeing their Android devices as a PC in their pocket and to be very conscious of security. Whole lives are now kept on mobile devices - contacts, photos, data - all crucial, personal information on a compact device which is so easy to access or lose."

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

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AVG Technologies launches AVG Mobilation for Android

Wed, 23 Mar 2011 13:00:00 GMT

World's most popular Android security app goes tablet.

MELBOURNE and AMSTERDAM, 24 March 2011 - AVG Technologies has announced its new Android security solution for Android tablets. Building on the success of AVG Mobile Solutions' popular Smartphone application, already downloaded by over nine million people, AVG ANTIVIRUSFree for Android is now designed for the needs and possibilities of the new wave of tablet devices.

According to recent industry reports, 2011 will be the year when tablet devices go mainstream as millions of people will be browsing, loading personal data and using multiple apps on their tablets.

With ANTIVIRUSFree for Android tablets (AVG Mobilation for Android), Android tablet users now have peace of mind knowing that their valuable data and device is protected, using cloud-based security technology that is simple to use, always up-to-date, and light on the device and battery life.

AVG Mobilation for Android tablet can scan apps, settings, data and media files in real time for viruses and other malware. And if the tablet gets lost or stolen, it can be remotely traced and wiped to protect privacy. The backup feature also protects contacts, call logs, bookmarks, messages and installed applications to an SD card. The 'app locker' can password protect any app on the tablet to prevent children using certain applications or data.

"Mobile devices are vital to most people's lives and have practically developed into full computers in your pocket," said J.R. Smith, CEO, AVG Technologies. "IDC predicted that nearly 50 million tablets will be sold this year, meaning more users will carry more of their digital life world with them, everywhere. As a result, securing these devices and protecting data becomes ever more crucial."

"A mobile device is more personal than your computer at home, as it goes next to your wallet and your house keys and contains relevant data, your contacts, your family photos and memories," said Omri Sigelman, VP Marketing and Products, AVG Mobile Solutions. "AVG Mobilation for Android tablet protects you from the threats that target precious data in mobile devices. It can even help you to locate your device on Google Maps and remotely wipe it if it should get lost or stolen."

More than 1.5 million people are now downloading the world's most popular Android anti-virus solution monthly. AVG Mobile Solutions believes that this number will continue to grow as more consumers are made aware of mobile security risks and the simple steps that can be taken to prevent attacks.

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

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AVG Study Reveals Alarming Complacency on Security Among Users of Mobile Devices

Tue, 22 Mar 2011 13:00:00 GMT

89% of consumers unaware that Smartphones transmit confidential information

MELBOURNE and AMSTERDAM, 23 March 2011 - AVG Technologies, the leading providers of consumer security software, today revealed details of a sobering study uncovering new statistics about the data security risks involved in everyday smartphone use. The findings are the result of a recent study conducted by the Ponemon Institute in concert with AVG of 734 random US consumers over the age of 18 regarding their mobile communications behaviour. Full survey results are available in an AVG white paper at: http://aa-download.avg.com/filedir/other/Smartphone.pdf

The study confirmed AVG's concerns about consumers' indifference to the many serious security risks associated with the storage and transmission of sensitive personal data on iPhone, Blackberry and Android devices. Following are three of the most alarming:

89 percent of respondents were unaware that smartphone applications can transmit confidential payment information such as credit card details without the user's knowledge or consent.
91 percent of respondents were unaware that financial applications for smartphones can be infected with specialised malware designed to steal credit card numbers and online banking credentials, yet nearly a third (29 percent) report already storing credit and debit card information on their devices and 35 percent report storing "confidential" work related documents as well.
56 percent of respondents did not know that failing to properly log off from a social network app could allow an imposter to post malicious details or change personal settings without their knowledge. Of those aware, 37 percent were unsure whether or not their profiles had already been manipulated.

Other Smartphone security dangers include geo-tracking based on location data embedded onto image files; the transmission of confidential payment information without the user's knowledge or consent; and unauthorised (and often unnoticed) premium-service orders on the monthly bill.

"The findings of this study signal what could be an overlooked security risk for organizations created by employees' use of smartphones. Because consumers in our study report that they often use smartphones interchangeably for business and personal, organizations should make sure their security policies include guidelines for the appropriate use of smartphones that are used for company purposes," said Dr. Larry Ponemon, chairman and founder of Ponemon Institute. According to the study, 28 percent of respondents were unaware that using their smartphone for business and personal reasons can put business information at risk.

"We have increasing responsibility to educate consumers on the dangers lurking in mobile broadband and to help users take ownership of their mobile data security," said J.R. Smith, CEO, AVG Technologies. "The mobile Internet does not have to be a risky environment, though the industry must work together to encourage users to take action by downloading low-cost or free anti-virus products specifically designed to protect mobile data."

He concluded, "In the last month alone, we've seen high profile mobile security lapses with dozens of infected applications being removed from Google's Android App Store, and such occurrences will only become more frequent without action from the industry and consumers alike."

More than 9 million Android user community members have installed AVG's free mobile security application, AVG ANTIVIRUSFree, on their handsets to date. Additionally, the company believes that this number will continue to grow as more consumers are made aware of mobile security risks and the simple steps that can be taken to prevent attacks from occurring.

AVG ANTIVIRUSFree enables users to scan, identify and remove viruses, check apps for malware before downloading from app stores and check website content, emails and SMS before downloading data or content. If a device protected with ANTIVIRUSFree is lost or stolen, it can be locked and wiped to protect valuable data, and located quickly using GPS functionality.

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

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For premium Antivirus Internet Security see AVG’s full range of products.

Affordable Laptop Security

Mon, 21 Mar 2011 13:00:00 GMT

Free and open source security solutions can prevent your information being lost or stolen from laptop computers.

Melbourne and Amsterdam, 22 March 2011 - Many SMBs are now recognising that laptop, notebook and netbook computers are risky endpoints for data loss. With significant numbers of mobile computers being lost or stolen, it corresponds that plenty of sensitive data is also being lost or stolen. Also it is now the law in some countries that customs or border security can ask to inspect laptops, phones, USB drives, data cards and other electronic devices. They can even make copies of the data or whole hard drives before returning the device to you.

So just what can you do to ensure the information on laptops stays safe?

Encrypt Everything

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), says, "Thankfully, there is a cheap and relatively easy way to ensure laptop data is safe even if the device itself falls into the wrong hands - data encryption software."

Most laptop security software products today support strong encryption using trusted algorithms such as Advanced Encryption Standard (AES), with acceptable 256-bit key lengths. Commercial laptop encryption software solutions are available from $20 to $100 per laptop depending on the management and support features offered.

There are also free and open source options available, such as TrueCrypt and FreeOTFE. In general, open source free solutions are only applicable for SMBs that can manage each laptop's encryption individually, since management consoles with key recovery and other features aren't available.

"I personally use TrueCrypt, with a 20-plus character long, highly secure password," says Borrett.

For some organisations, the best option to protect laptops from the majority of loss or theft scenarios might be a combination of encryption methods. For most laptops, full disk encryption (FDE) or pre-encrypted drives are the best and simplest approaches.

However, if laptops are shared by multiple team members, files or content may need to be encrypted instead of the entire drive. Numerous commercial products today offer both types of encryption, and they're generally managed from the same central console.

Password Protect Everything

Borrett advises people to password protect their laptop and smart phone. "Of course, with so many web sites and programs requiring the use of a password, you may have too many to remember easily. Help is at hand in the form of KeePass, a free open source password manager, which helps you to manage all your passwords in a secure way."

Cloud Services Can Be Your Friend

While your laptop may be the most convenient place to keep your data, it's hardly the safest when it comes to storing sensitive documents or lists of contacts.

Store your sensitive documents using a cloud storage service, such as Dropbox, a popular service with both free and paid plans. You can then access your information from anywhere with an Internet connection. Plus, if your laptop gets seized, searched or stolen, you'll still be able to access your secure documents using another computer.

Stay Safe From Online Data Theft

"Of course," Borrett says, "The other form of data protection you need to ensure the lockdown of information on a laptop is good security software. For the basic online activities of surfing the web, good anti-virus and anti-spyware protection is available free for home and non-commercial use from companies like AVG and others.

"If you're also working, shopping, banking and gaming online, or out and about using public Wi-Fi connections to the Internet, then you really should consider purchasing a full Internet Security software suite. These products have the ability to deliver full anti-malware, web, anti-spam and enhanced firewall protection layers to ensure your valuable data stays safe from the bad guys while you're using your laptop both in and out of the office."

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For more video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

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Top Ten Signs Your Computer is Infected

Mon, 07 Mar 2011 13:00:00 GMT

AVG (AU/NZ) highlights the top 10 signs that your computer is infected with viruses, malware or Trojans

Melbourne and Amsterdam, 8 March 2011 - Users are often advised to use an anti-virus or Internet security product to check if their systems are infected with malware. But, with the current cyber-crime scenario, this is simply not always enough.

Lloyd Borrett, Security Evangelist at AVG (AU/NZ), says, "Each and every one of us needs to be on the lookout for the more general signs that our computer may be infected. Of course, this is easier said than done.

"Many of today's threats are designed specifically to go undetected. Thankfully, there are some tell-tale signs that a system has been compromised. So even if you have little or no idea about security issues, there are things all of us can watch for."

AVG (AU/NZ) has produced the following simple guide to the ten most common symptoms of infection. You can use it to determine if your computers are already infected:

My computer is running unusually slowly. This could be a symptom of many things, including infection by malware. If your PC has been infected by a virus, worm, Trojan or some other form of malware which is now running on the computer, it could be running tasks that consume a lot of resources, making your system run more slowly than usual.
My computer keeps popping up messages. Your computer has all types of pop-ups and messages on the desktop, either advertising things or saying that the PC is infected and that you need to pay for protection. This is a typical sign of a malware infection. There is either spyware or adware on the computer, or it has been infected by a fake anti-virus program (also called "rogueware"). The bad guys use this technique so once you're infected with malware, they can deceive you into giving them your financial details. Typically they'll also give you a false anti-virus program which is just more malware.
When I connect to the Internet, all types of windows open or my browser displays web pages I have not requested. This is another certain sign of malware infection. Many threats are designed to redirect traffic to certain web sites against the user's will, and can even cause your browser to display spoof web pages. Normally this happens whilst looking for something in a search engine or when you type a URL into an address bar. You think you are on a legitimate web site when really you have been taken to a malicious imitation. The free AVG LinkScanner on your Windows or Mac computer will help to protect you from these nasty web pages.
I cannot connect to the Internet or it runs very slowly. Loss of Internet communication is another common symptom of malware infection. But please keep in mind that this problem could also be due to a problem with your Internet service provider (ISP) or modem router. You might also have a connection that runs much more slowly than usual. If you have been infected, the malware could be connecting to a URL or opening separate connection sessions, thereby reducing your available bandwidth or making it practically impossible to use the Internet.
My anti-virus has disappeared, my firewall is disabled. Another typical characteristic of many malware threats is that they disable the security software already installed on computers. If just one security protection layer shuts down it might just be a specific software failure. However, if all of your security components are disabled, your computer is almost certainly infected.
Applications won't start or the computer keeps crashing. How many times have you tried to run an application from the start menu or desktop and nothing happens? Sometimes another program might even run. This could be another type of problem caused by an update or poor installation process, but at the very least it's a symptom which tells you that something is wrong. Also, if your computer unexpectedly or erratically crashes persistently then it may be due to malware. This will normally happen when you try to open up a security program, or try to find a solution to fix the malware problem.
My computer has new programs. If there are programs on your desktop that you have never seen before, that have been downloaded and installed without your consent or knowledge, then it's more than likely down to malware taking over your computer. Usually these programs have explicit or illegal content and it's near impossible to delete them as you would with a normal program.
Where have my files gone? Hopefully you will be never asking this type of question. However, there are still some malware threats around designed to delete or encrypt information. Others move documents from one place to another. Some remove the library files for running games, security software and other programs. If you find yourself in this situation, it's highly likely your computer is infected.
My computer is speaking a strange language. If the language of certain applications changes or the screen appears back-to-front... you might just have an infected computer system.
My computer has gone crazy. It's likely your system could be compromised by malware if the computer starts acting on its own or you suddenly find your system has been sending emails without your knowledge. Other signs include Internet sessions or applications opening sporadically on their own.

What Can You Do?

Stay forever vigilant and on the lookout for the above signs of malware infection. Make sure you have good anti-virus or Internet security software installed. Keep it up-to-date and run a scheduled scan of your computer at least once per week.

Borrett says, "If you detect any of the above signs of malware on your computer and you're not already protected, then you'll need to download an anti-virus or Internet security program to eradicate the infection and also prevent any future infection. Some security programs are better at protecting you from infections than removing existing infections. AVG Anti-Virus Free Edition 2011, or AVG Internet Security 2011 would be good programs to start with as they are excellent in both situations.

"If your computer system is already seriously compromised, you might be better off using the AVG Rescue & Repair CD, a powerful, free toolset for the rescue and repair of badly infected computers."

For more details about removing specific malware infections, please see AVG Free Malware Removal Tools.

Keep in touch with AVG (AU/NZ)

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Social Gaming - What's it all about?

Wed, 23 Feb 2011 13:00:00 GMT

AVG (AU/NZ) Provides Some Tips on Staying Safe While Playing Social Games

Melbourne and Amsterdam, 24 February 2011 - Whether you're running a mafia empire, nightclub, farm, city or zoo, you can count yourself one of the growing number of people playing what's known as a social game. Social gaming is changing the way millions of people use the Internet by luring in those who would not normally consider themselves a "gamer". This can be seen from the huge number of people playing a whole variety of games: Farmville has over 51 million players, Mafia Wars has 15 million, Zoo World - 6 million and CityVille a whopping 96 million and the list goes on. These four games alone have the same "population" as the UK, France and Spain combined (168 million people)¹.

Free of the stigma of "hardcore" games, social games tend to be browser-based, free to play games built into social networks such as Facebook. Although their topics vary dramatically, they all have a social premise - you play with and against your friends and family. This social aspect gives these easy-to-pick-up games a real multiplayer experience different for each and every person.

Lloyd Borrett, Security Evangelist for AVG (AU/NZ) Pty Ltd, says: "Social gaming is now so big that it's estimated that they take up 10% of online time of the average Internet user. Facebook is no longer simply a social network for connecting friends but the world's largest gaming platform - more than half of Facebook's 500 million users are playing social games on a regular basis!"

Evidence that social gaming is now serious business was given when Disney bought leading social game developers Playdom in June last year for in excess of US$750 million.

Borrett continues, "Sadly, when there's serious money to be made, nefarious guests are never far behind. The explosion of social gaming is a golden opportunity for cyber criminals to pull the wool over your eyes. Why would they do that? You don't enter your credit card details into a free game do you? Perhaps not, but installing a fake game grants them access to your personal information; something which has obvious consequences.

"So here are a few tips staying safe while growing your crops or running your zoo."

Maker's mark - Check who is behind the game you want to download to ensure it's a legitimate title from a real company you can trust.

Be a cynic - Just because you receive a message saying that some of your friends are playing a certain game doesn't guarantee its safety.

Faking it - If you're in any doubt about the legitimacy of a game you're installing, use fake details in the registration process. This isn't a failsafe, but should help keep your real information private.

Double check - When you install the game, double check the options to see what exactly you're granting permission for. Are you surrendering all your information? Are you allowing it to make wall posts on your behalf?

Background programs - Be sure not to start logging into your online bank or other sensitive services while using an untrustworthy game; it could be logging your details.

Don't cross-over to the dark side - Be very cautious of enticing offers of free or "exclusive" in-game items (coins, chips, gifts, etc.); overblown claims of ultra rare items, special access to exclusive "secret" content; or even hacks, bots and cheat programs offering you an unfair gaming advantage. These offers can come from: tweets, emails, fan pages, forum messages, or chat rooms. They are typical attempts by others to steal your account login name and password, or other personal information.

Stay up to date - Make sure that your A nti-Virus Program is kept up to date at all times. This will give you the best possible protection in case you do come a cropper to some Internet baddies.

Borrett says, "Because social network games require players to have lots of friends and supporters to play the same game in order to attain higher scores, people tend to accept new 'friends' fairly easily. Hackers often create false profiles, complete with information and photos, to trick people into accepting them into their social network. Most people allow anyone who is part of their network to view all their recent activities, so you can see what a potential online security minefield this is."

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

Keep in touch with AVG

For breaking news, follow AVG (AU/NZ) on Twitter at www.twitter.com/avgau

¹ Source: World Bank, World Development Indicators

Are internet games clogging your computer? Speed up your computer with AVG’s range of suited products.

Five Business Practices that can Open the Door to Cyber Criminals

Mon, 21 Feb 2011 13:00:00 GMT

AVG (AU/NZ) Highlights the Dangers and Suggests Some Solutions

Melbourne and Amsterdam, 22 February 2011 - Small to medium-sized businesses are increasingly becoming targets for cyber criminals. Shutting the door on cyber criminals is not enough - companies need to embrace and adopt a concrete lock-down process that constantly monitors for new and emerging threats from a variety of channels.

Lloyd Borrett, Security Evangelist for AVG (AU/NZ) Pty Ltd, says, "The journey toward success for any small business owner is usually a long one. By merely embarking on it, you open yourself up to attacks that fly in from all quarters. At least when it comes to competitors, you can be on the lookout. But what about cyber criminals? Do you know what's out there? Do you know how they can come at you? Will you be prepared when they do?

"Cyber criminals will turn your most valuable assets against you. That same Internet connection you use to make financial transactions can let in a Trojan horse. The iPhone and Android smart phones your workers use to communicate with each other could be used to gain access to sensitive company documents. The social media channels you use to engage customers can be hijacked and used to harm your reputation. How can you arm yourself with the digital tools you and your workforce need to succeed without those very same tools being used against you?

"Too many small business owners are letting their guard down. The very people we hire to help us succeed are very often the people that can cripple a network and bring down a business - all because they didn't know how to exercise proper caution in their use of the Web and mobile.

"In line with our bid to help small to medium-sized businesses, we've highlighted five doorways through which cyber criminals can access company data."

Door #1 - Social Networks and Community Bad Spirits

Danger: TRUST. Most social networking activity revolves around community spirit and sharing a wide range of data including documents, music, video and links. People trust people they know. Users are more likely to click an infected link if it comes from a trusted colleague or friend.
Solution: There are two ways to help protect against this. Firstly, using AVG's free 'scan before you click' LinkScanner technology will ensure shared links and files are checked and safe. Secondly, beef up your security policy. Forty percent of companies allow access to social networking technology, but only 23 percent of businesses say they have any appropriate security policies in place. Offer staff some guidelines to keep them and your business network safe.

Door #2 - Instant Messaging and Spam Chat

Danger: Viruses and other malware can be hidden in files sent via Instant Messaging (IM), so introduce some policies to educate and control the use of IM. Some IM services link your screen name to your email address when you register. Having your email address so readily available can result in an increased number of spam and phishing attacks.
Solution: Don't use an email address that can be easily identified by your IM username.

Door #3 - Insider Threats: Right Under Your Nose

Danger: Although businesses might rightly be more concerned about shadowy cyber criminal outsiders, the reality is that employees are responsible for introducing the majority of malware onto company networks and thus pose a similar or even greater threat.
Solution: Background checks on potential employees - especially IT and technical staff - are essential, and high-risk businesses should consider using advanced tools to conduct criminal history and social security searches to ensure their employees are totally trustworthy. The best advice is relatively basic - trust your gut feel, educate staff on keeping their data and network safe and enforce a robust internal security policy combined with a security audit.

Door #4 - Don't Lose Remote Control

Danger: While preventing staff from leaking malware into a business has its challenges, staff who are allowed to access the company network remotely are even harder to control. Allowing staff to use their own smartphones, tablets, and PCs for work increases the risk that malware may get inside the company network.
Solution: An obvious way to close this security hole is to prevent staff from using their own machines. Businesses could use virtualisation technology to create a virtual safe-zone within your hardware - like an embassy does in a foreign country. Whatever your approach, it is essential to establish a strong set of security controls that ensure all staff only use hardware with appropriate Internet security software in place, with automatic updates working and subject to regular audit procedures.

Door #5 - USB Sticks and Smartphones

Danger: Plug-in memory USB sticks and portable drives are particularly good at spreading malware. They appear innocuous compared to a laptop or smartphone but can hold several gigabytes of code - some of which may be malicious. Allowing employees an unchecked option to insert these into company computers is an unnecessary risk. Email-equipped smartphones pose similar risks to company networks as desktop computers. Smartphones can help spread malware onto other susceptible devices on the network and hackers have been known to use text messages to guide unsuspecting users onto web sites containing infected code.
Solution: Removable devices can be automatically checked using AVG's business security software, or users can choose to run a manual scan before accessing any of the files on the stick. Business owners should also create policies to keep personal and business drives separate on any machine.

Borrett says, "These five doors need to be slammed shut to prevent small to medium-sized businesses from becoming the latest victims of cyber crime. Make no mistake, these businesses are a target, and the threats are many.

"The good news is that the AVG Small Business Security Guide provides some simple but effective steps you can take to secure your business. Plus AVG's Business Resource Centre has a library of guides and tools that can help you protect your business from identity theft, data breaches, online banking break-ins and other computer crimes."

AVG (AU/NZ) also has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

Keep in touch with AVG

For breaking news, follow AVG (AU/NZ) on Twitter at www.twitter.com/avgau

New AVG Study Reveals Smartphone Users Not Aware of Significant Mobile Security Risks

Tue, 15 Feb 2011 13:00:00 GMT

Are iPhone, Blackberry and Android Users Getting Mugged by Their Mobile?

Melbourne and Amsterdam, 16 February 2011 - A new survey released today by AVG Technologies and the Ponemon Institute revealed that more than a third of smartphone users are not aware of the increasing security risks associated with using their phones for financial purposes and to store personal data. The study also showed that just 29 percent of smartphone owners have considered downloading free or paid anti-virus software to help protect their most personal devices.

The survey targeted 734 U.S. consumers over age 18 who own a smartphone such as an iPhone, Blackberry or Android device. Consumers also expressed a lack of awareness in respect to a number of key security issues faced by smartphone users, including:

Thirteen percent of smartphone users said location data had been unknowingly embedded on their handset enabling others to track their location. Only 21 percent of respondents were aware this could happen.
Six percent of respondents said that mobile applications had transmitted confidential payment information such as credit card details without the users' knowledge or consent. Only 11 percent of respondents were aware this was possible.
Eight percent of smartphone users said their handset had been infected by malware called 'diallerware' that enables criminals to make use of premium services or phone numbers resulting in unexpected monthly charges. Only 10 percent of respondents were aware of this risk.

Lloyd Borrett, Security Evangelist for AVG (AU/NZ) Pty Ltd, said, "AVG and Ponemon Institute found that an alarmingly low percentage of smartphone users are aware of the security threats that exist today on many of the world's most popular devices including Android handsets and the iPhone.

"A clear opportunity exists to better educate consumers on the steps they can take to minimise their risk and exposure, such as downloading low cost and even free anti-virus products specifically geared to protect their mobile lifestyle and investment."

Dr Larry Ponemon, chairman and founder of the Ponemon Institute, said, "Our research suggests that smartphone users lack the awareness and knowledge to protect themselves from a rash of security vulnerabilities."

More than seven million Android smartphone, tablet and e-reader users have installed AVG's free mobile security solution, ANTIVIRUSFree, on their devices to date. According to AVG, more than 50,000 people are now downloading the world's most popular Android anti-virus solution daily. Additionally, the company believes that this number will continue to grow as more consumers are made aware of mobile security risks and the simple steps that can be taken to prevent attacks from occurring.

AVG ANTIVIRUSFree for Android devices enables users to scan, identify and remove viruses, check apps for malware before downloading from app stores and check web site content, emails and SMS before downloading data or content. If a device protected with ANTIVIRUSFree is lost or stolen, it can be locked and wiped to protect valuable data, and located quickly using GPS functionality.

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

Keep in touch with AVG

For breaking news, follow AVG (AU/NZ) on Twitter at www.twitter.com/avgau

Protect personal phone data with AVG’s Antivirus for smart-phones.

Plenty of Phish in the Sea

Sun, 13 Feb 2011 13:00:00 GMT

AVG (AU/NZ) Gives Tips on Safe Online Dating

Image used under CreativeCommons license courtesy of Jane Rahman

Melbourne and Amsterdam, 14 February 2011 - It's no secret that online dating is becoming more and more popular all over the world. In fact it's now a multi-billion dollar industry that helps people find love over the net.

Lloyd Borrett, Security Evangelist for AVG (AU/NZ) Pty Ltd, says: "While falling madly in love isn't something you can really plan for, online dating is very different: you need to pick the right dating service (and so many to choose from!), the right pictures (so many bad ones!), think of something funny to say and put your best foot forward in every way.

"But putting all this information about yourself out into the ether has risks of its own. Up to as many as 10% of all new profiles on free online dating services are thought to be scammers1. But why would scammers want to be on dating sites? Dating sites are goldmines for personal, professional and recreational information, not to mention the more sinister.

"So trust no one? Not quite. There are a few tips you can follow to make sure that you're protecting yourself and your information while looking for love online this Valentine's Day and beyond," Borrett says.

Use a reputable, paid dating service - Famous brand names are an easy security win. They'll have secure websites and the paid subscription should deter most troublemakers. The large user base will help you find your match too!

Don't accept virtual gifts from strangers - The virtual gift industry is worth over US$1 billion in the United States alone2 and hopefully you'll be receiving some e-cards and e-roses yourself. But as with real life, don't accept gifts unless you know who they're from and what they could be.

Think carefully about your profile - Make sure that you're not revealing anything that you don't want to in your profile. Details such as your salary, address and phone number are things that you don't need to be sharing in public and could make you a target for scammers and identity thieves.

Use your profile inbox - Emails asking you to "reset your password" or "confirm your details" could easily be from scammers posing as official emails from your dating service. These days most services come with profile emails allowing you to contact other members and for the site itself to contact you. If you're worried about the authenticity of an email, check your profile's inbox before giving away any information.

Watch for email discrepancies - Does the language, style and tone sound the same each time? Is the email personal in content, or could it be someone copying and pasting the answers from a pre-written 'script'.

Beware the sob story or emergency only you can help with - don't send money or your credit card details to strangers.

Don't transfer money for someone you've met on the Internet -they will probably ask you to pay a small amount of money to free up the funds in another country - this is a variation on the Nigerian scam. It could also be money laundering and is illegal.

If the photo looks too good to be true, it probably is - while plenty of attractive people are also looking for love, lots of scammers put up false photos to attract their victims. Does the photo match up with their description?

Borrett says, "Online dating is really no different from meeting someone at a party - use your commonsense and trust your instincts - and hopefully you'll meet your perfect match."

The Australian Government website, SCAMwatch, has lots of useful advice as well as a link to report any scams - www.scamwatch.gov.au.

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

Cyber Bullying is not Acceptable - How to help your children stand up for themselves online

Thu, 10 Feb 2011 13:00:00 GMT

AVG (AU/NZ) responds to Girl Guides Australia survey which showed two-thirds of young girls are subjected to bullying.

Melbourne and Amsterdam, 11 February 2011 - The release this week of a survey conducted by Girl Guides Australia that revealed more than two-thirds of girls under 10 had experienced bullying, highlights just how vigilant parents need to be in protecting their young daughters, and presumably their sons too, from cyber bullying.

Lloyd Borrett, Security Evangelist for AVG (AU/NZ) Pty Ltd, says: "The use of social media is exploding, with even early primary school kids setting up accounts. As parents, you can't always be looking over their shoulders to stop e-mail, chat and social network messages from pranksters and bullies who can be active 24/7. But you can help your kids be safe and savvy online."

Even if you have a pact with your children - that they can set up Facebook, Twitter, e-mail and chat accounts and use the Internet so long as you have access to what they are doing - you don't necessarily know what they are doing at school or when visiting their friends.

Borrett says that 'status-jacking' is a growing trend, particularly among students, who find that friends, bullies and sometimes cyber criminals, have 'hijacked' their social network profile by logging onto their accounts and posting embarrassing updates for them.

Basic Steps When Responding to Cyber Bullying

As simple first steps in response to cyber bullying, give your kids the following advice:

Don't answer any bullying text or post - by not responding they've got nothing new to 'play' with. Let them get bored and stop.
Block those 'friends' who are involved - the impact on your kids will be less if they can't see the harmful messages and images.
Save any messages and images as proof of the bullying - then if action needs to be taken against the offenders, the evidence is available.
Report cyber bullying - ask them to tell someone they can trust (parents, older siblings or teachers, for example). If it's happening at school, or involves kids at their school, encourage them to report it to a teacher. The school should have policies in place for handling all kinds of bullying.
They don't have to take it - reassure them that you love and support them and that you will help them.

Helping Your Kids Stay Safe Online

"It's important that you communicate often with your kids about their online life," says Borrett. "Then you can help them to better leverage this magnificent resource, while doing so safely."

In your conversations with your children get them to think about 'walking in someone else's shoes': how would you feel if this was happening to you. Help them understand how important it is not to forward messages or pictures that they wouldn't like to find on their wall. Get them to talk about what they're doing online, the good, the funny and the strange so that if the bad happens, it's easier for them to bring it up.

It is also critical that they learn to think before they post. Don't respond to angry messages from anyone, or send a message when angry. What goes online, stays online, possibly forever. Even if they delete it, others won't - whatever is put online may be forwarded and published on social networks, Google and other search engine results. Think about who may read a post or see a photo. Posting online about personal matters can also lead to friendship problems or bullying.

Let your children know that 'stranger danger' applies to people online, just as it does in 'real life'. Let them know that they shouldn't accept messages from or exchange pictures with an online 'friend' or arrange to meet people they don't know. They shouldn't give out private or sensitive information such as passwords, their name, e-mail addresses, home address, phone number, school name or family or friends' names online. But above all else, let them know that when something doesn't seem right, it probably isn't. Encourage them to trust their instinct.

Install Family Safety Software On Your Computers

Putting in place appropriate parental control measures is an important step in protecting your children from cyber bullying and blocking hateful content. Most parental control software falls into one of three categories and sometimes contains features of all the following:

Content Filtering - These features prevent your kids from viewing or accessing content which is deemed inappropriate.
Usage features - These help you restrict the amount of time your kids are online.
Monitoring - This can involve the tracking of your kid's online activity such as where they go, what they search for, instant message conversations, who is talking to your kids online, etc.

You should also look into what parental control features you may already have, but may not be using. There are a number of features built into video game systems, your TVs, mobile devices, internet browsers, and even certain computer operating systems. Be sure to include these in your research.

Online Safety Resources for Parents, Teachers and Young People

The Australian Communications and Media Authority's (ACMA) Cybersmart program - www.cybersmart.gov.au - provides education resources, advice and support for young people, teachers and families about a range of online safety issues. The Cybersafety Contact Centre provides practical information and helpful advice about and reporting of cybersafety matters.

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

Don't Turn Valentine's Day into an Online Heart-Breaker

Sun, 06 Feb 2011 13:00:00 GMT

AVG (AU/NZ)'s tips to make sure love (and commonsense) conquers the cyber crooks

Melbourne and Amsterdam, 7 February 2011 - With Valentine's Day right around the corner, love is in the air - but criminals are in the ether too. Cyber-criminals love a good scam, and they especially love events like Valentine's Day when people let them in by opening their hearts - and their computer systems.

With the number of Internet users worldwide reaching the two billion mark*, the need to keep the people who are out to steal more than your heart is greater than ever - whether you're planning to go online to find a Valentine's Day date, to buy flowers or chocolates for your sweetheart, or open a Valentine's Day e-card from a mysterious secret admirer.

Lloyd Borrett, Security Evangelist for AVG (AU/NZ) Pty Ltd, says, "That surprise e-card could contain a whole load of heartache in the form of a hard drive hack designed to steal your identity. That online flower purchase might only deliver problems through credit card theft. And that guy or girl who seems so interested in you on the dating web site might really only have eyes for stealing your identity.

"While receiving an anonymous card from a Valentine can be exciting, opening an anonymous e-mail with 'I Love You' in the subject line could be courting disaster. Don't let some nasty piece of malware worm its way into the heart of your computer."

The rise of social networks opens another potential Valentine's Day minefield. AVG research found while the majority of social networkers suffer web-borne security problems like malware, phishing and identity theft - less than one in three social networkers take action to protect themselves online**.

Only a tiny percentage of e-greetings and links will contain a security threat but many PCs will be damaged or compromised, and documents, e-mails and photos lost. Compromised PCs often become unwitting distributors of spam, or their owners may become the target of identity theft.

Borrett says, "Some people on online aren't looking for love - they're looking for opportunities to cheat and scam. We want to make sure a happy day doesn't turn into a heartbreaker, so here are some hints and tips to help you and your loved one stay safe."

Online shopping - Don't buy trouble when you buy online for your Valentine

Use known, reputable sites & keep details to a minimum - if the site is asking for information that is not relevant to your purchase, don't provide it. You don't have to give out personal details simply because they ask for it - if they won't go ahead with the transaction without it, leave the site.
Choose strong passwords - something easy for you to remember, but hard for others to guess. A combination of letters, words and characters is best.
Buy your chocolates, then clear your cookies - When you've finished buying your sweetheart a treat, clear the cookies on your computer so you don't leave a footprint for the crooks.
Look for the lock before you unlock your heart (and wallet) - To make sure the site's server is secure and your information will be encrypted before you buy, look for the locked padlock or key symbol.

Online dating - You want someone to steal your heart - not your identity

Play it safe - Don't reveal too much information. Leave out identifying information like your full name, where you work, your address, phone numbers, education and information about your family. Leave that until you know and can trust the person.
Check them out - And we don't just mean how they look in their online photo! Employers use Google, LinkedIn and Facebook to check on prospective employees. Why shouldn't you do a little checking yourself to make sure the prospective love of your life is who they say they are too?
Go Dutch - Be wary of sob stories and anyone who asks for financial details or assistance - if you wouldn't give your credit card details or money to a stranger in the real world, don't do it online.

Social Networks - Spread the love, not the malware

Don't let a little Tweet become a big problem - Protect yourself from the online spammers now using Twitter for criminal activities this Valentine's Day. Don't let the size of the message fool you - the shortest Tweet or email message with the smallest link can lead to big problems if you click through to a malicious web page.
Before you date, update - and we don't just mean changing your Facebook status from single. Use the latest versions and keep the operating system software that runs the computer, the security software that protects your computer and the software you use to access the Internet up-to-date. The more regularly all your software is updated, the safer you are.

E-Cards - Think before you open

Don't open attachments - E-card companies don't send cards as attachments. If you receive an e-card notification with an attachment, delete it immediately.
Do I know you? - If you don't recognise the e-card sender's name, delete the message immediately. If the subject line says something generic and impersonal like "You've received an e-card from a secret admirer!", chances are it is not safe to open.
Don't fall for an .exe - If the e-card notification contains a clickable link that includes ".exe" or an unfamiliar web site name - especially if an IP address appears if you hold your mouse cursor over the link - it's not a legitimate card link.

To be safe, AVG (AU/NZ) recommends the following:

Ask before you open - E-mail the sender and ask if you should have received an e-card from them and from which site. You'll keep your computer safe - and get to talk to talk to your admirer too!
Check the subject line - Make sure both the sender's name and the name or URL of a legitimate e-card company's web site are included in the subject line.
Check the "From" address - to make sure you recognise it. Some e-card companies will also include the sender's name and address in the body of the email notification itself.
Check the web site - Legitimate e-card notifications should include a clickable link to the card on the card company's web site as well as a URL you can copy and paste into a browser (it's always safer to copy and paste a link from an email than to click directly).

Borrett says, "One other step that will help prevent electronic heartache this Valentine's Day - and every day - is to have AVG's free LinkScanner® check the link for you. If you have AVG LinkScanner installed and active on your computer, it will give you a verdict on the link's safety right away, so you can have a romantic and safe Valentine's Day."

You can download AVG LinkScanner free for Windows and Mac PCs at www.avgfree.com.au.

AVG (AU/NZ) has a comprehensive range of security tips on its web site at http://www.avg.com.au/resources/security-tips/. For video tips from AVG (AU/NZ), see http://www.youtube.com/user/avgaunz.

* United Nation's International Telecommunications Union, October 2010.
** Bringing Social Security to the Online Community, August 2009.

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